Games stutter 1/2 seconds HDD spikes

Svilen Svilenov

Commendable
Oct 25, 2016
4
0
1,510
Laptop: Asus rog g551jw cn277d ( 3 months old)
Specs :
CPU: Intel i7 4720hq 2.6-3.6 ghz
GPU: Nvidia GTX 960m 4gb
RAM: 8gb 1600mhz
HDD: 1TB Hitachi (SATA) 5400 rmp
SSD: KIngston 120gb


In basically every single game and just normal idle business I get freezes for 1/2 seconds.
In idle: When I open folders I hear how the hdd starts spinning quickly and the screen freezes then after 1/2 secs the folder opens.
In games: Video below ,,
https://www.youtube.com/watch?v=TTr309uLsQc - WoW footage of how the stutter looks like.

NOTE!: THIS STUTTER DOES NOT APPEAR WHILE THE GAME IS ON THE SSD ( where windows is located)

3 times full clean install of windows everything fully formatter
Occurred on all Windows versions
Windows 10 Bulgarian copy
Windows 8.1 from a asus service center
Windows 10 from a asus service center
OS DID NOT FIX THE STUTTER.

Pictures: https://puu.sh/smxXU/87f6ce358a.png
https://puu.sh/smxZ4/9f82bedf83.jpg

Today I tested something. While downloading a torrent of any kind doesn't matter the HDD functions non stop and I can hear it ( While playing wow it is completely silent only when it spikes does it make a quick spinning sound) and I played WOW and the game did not spike( 30 minutes of gameplay ) ?! I have no idea why I paused the torrent download and it started to stutter again.

The stutter appears once every 15-30 seconds.

Other games which stutter CS:GO , League of legends.

Audio also bugs and starts repeating the last thing heard around 10 times till the stutter disappears.

Every driver is up to date.

Temperatures are fine - WoW 50-60 celsius on a laptop is good..

Would like to get some help I brought it to an Asus service in Bulgaria here but they gave it to me back the same not fixed.
 
Hi there Svilen Svilenov,

Perhaps, the first thin you can do is to just back up the important data stored on the drive.
After that, you can:
- Test the drive, so you can make sure it is in a healthy condition: http://www.tomshardware.co.uk/forum/282651-32-best-diagnostic-testing-utility
- Attach the drive with different SATA and power cables to another SATA port. (that is on another controller, let's say)
- Adjust some of the spin down/power saving options if enabled: http://www.thewindowsclub.com/prevent-hard-drive-going-sleep-windows

Let me know how this goes,
D_Know_WD :)
 

Svilen Svilenov

Commendable
Oct 25, 2016
4
0
1,510

Answer:
I did what u told me without the second option because I have no idea how to do it. Power settingchanged. Checked with crystaldiscinfo everything is perfect. Turned on nosleep.. And still no change.I'm loosing hope ..

 
You mean that the high performance is active right?

If you don't really feel comfortable with attaching the drive with different cables, you can ask somebody to help you. You can even use the ones from your SSD.
Have you updated your MOBO's drivers?

What is the model of the drive? Make sure it is not a power saving one. Some drives are designed to be used as secondary/back up storage.

D_Know_WD :)
 

Svilen Svilenov

Commendable
Oct 25, 2016
4
0
1,510


Yes its on high performance. And i dont want to open the laptop because warranty will stop.
Yes drivers are updated every single one. It was in an asus service center about a week ago but still they gave it to me unfixed. And I dont know the exact model of the drive but the laptop is made for gaming . It is from the series Asus republic of gamers laptops. So I dont think they would put a power saving HD