Could't run the memory diagnostic tool on my laptop

erossaan

Commendable
Dec 7, 2016
2
0
1,510
Hello,

background: running a complete system check up to solve many hardware related problem (mostly because my GPU in no longer operational)

i decided to start with a memory test, i launched the windows memory diagnostic tool and it got me back this black error screen:

http://imgur.com/QDN3yHi

any idea how to solve this problem?