Dear all,
I am playing Uncharted Waters Online. The game will give me a BSOD upon loading. I have no means to rollback my restore point.
Posting my minidmp report here, hopefully someone can enlighten me on what to do.
YJ
Microsoft (R) Windows Debugger Version 10.0.14321.1024 AMD64 Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Windows\Minidump\120816-51293-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: srv* Executable search path is: Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Personal Built by: 7601.23569.amd64fre.win7sp1_ldr.161007-0600 Machine Name: Kernel base = 0xfffff80003652000 PsLoadedModuleList = 0xfffff80003894730 Debug session time: Thu Dec 8 00:39:19.303 2016 (UTC + 8:00) System Uptime: 0 days 0:07:23.505 Loading Kernel Symbols ............................................................... ................................................................ ....................... Loading User Symbols Loading unloaded module list ......
*
Bugcheck Analysis *
*
Use !analyze -v to get detailed debugging information.
BugCheck F4, {3, fffffa8006b40060, fffffa8006b40340, fffff800039ccb70}
ETW minidump data unavailable Probably caused by : csrss.exe
Followup: MachineOwner
0: kd> !analyze -v
*
Bugcheck Analysis *
*
CRITICAL_OBJECT_TERMINATION (f4) A process or thread crucial to system operation has unexpectedly exited or been terminated. Several processes and threads are necessary for the operation of the system; when they are terminated (for any reason), the system can no longer function. Arguments: Arg1: 0000000000000003, Process Arg2: fffffa8006b40060, Terminating object Arg3: fffffa8006b40340, Process image file name Arg4: fffff800039ccb70, Explanatory message (ascii)
Debugging Details:
ETW minidump data unavailable
DUMP_CLASS: 1
DUMP_QUALIFIER: 400
BUILD_VERSION_STRING: 7601.23569.amd64fre.win7sp1_ldr.161007-0600
SYSTEM_MANUFACTURER: System manufacturer
SYSTEM_PRODUCT_NAME: System Product Name
SYSTEM_SKU: To be filled by O.E.M.
SYSTEM_VERSION: System Version
BIOS_VENDOR: American Megatrends Inc.
BIOS_VERSION: 0304
BIOS_DATE: 11/17/2010
BASEBOARD_MANUFACTURER: ASUSTeK Computer INC.
BASEBOARD_PRODUCT: P8H67-M
BASEBOARD_VERSION: Rev 1.xx
DUMP_TYPE: 2
BUGCHECK_P1: 3
BUGCHECK_P2: fffffa8006b40060
BUGCHECK_P3: fffffa8006b40340
BUGCHECK_P4: fffff800039ccb70
KERNEL_LOG_FAILING_PROCESS: (null)
PROCESS_NAME: csrss.exe
CRITICAL_PROCESS: csrss.exe
IMAGE_NAME: csrss.exe
DEBUG_FLR_IMAGE_TIMESTAMP: 0
MODULE_NAME: csrss
FAULTING_MODULE: 0000000000000000
EXCEPTION_CODE: (Win32) 0x7037060 (117665888) -
ERROR_CODE: (NTSTATUS) 0x7037060 -
CPU_COUNT: 4
CPU_MHZ: d47
CPU_VENDOR: GenuineIntel
CPU_FAMILY: 6
CPU_MODEL: 2a
CPU_STEPPING: 7
CPU_MICROCODE: 6,2a,7,0 (F,M,S,R) SIG: 6'00000000 (cache) 6'00000000 (init)
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT
BUGCHECK_STR: 0xF4
CURRENT_IRQL: 0
ANALYSIS_SESSION_HOST: ADMIN-PC
ANALYSIS_SESSION_TIME: 12-08-2016 09:10:36.0029
ANALYSIS_VERSION: 10.0.14321.1024 amd64fre
STACK_TEXT:
fffff88003fbd9d8 fffff80003a56852 : 00000000000000f4 0000000000000003 fffffa8006b40060 fffffa8006b40340 : nt!KeBugCheckEx fffff88003fbd9e0 fffff80003a1409b : 0000000000000001 fffffa8007037060 fffffa8006b40060 0000000000000001 : nt!PspCatchCriticalBreak+0x92 fffff88003fbda20 fffff8000397d454 : 0000000000000001 0000000000000890 fffffa8006b40060 0000000000000008 : nt! ?? ::NNGAKEGL::string'+0x27296
fffff88003fbda70 fffff800036c1693 : 0000000000000890 fffffa8007037060 fffffa8006b40060 fffffa8005a6fc60 : nt!NtTerminateProcess+0x284
fffff88003fbdae0 0000000077c8bffa : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : nt!KiSystemServiceCopyEnd+0x13
0000000003dce808 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 00000000`00000000 : 0x77c8bffa
STACK_COMMAND: kb
THREAD_SHA1_HASH_MOD_FUNC: e9460336222f4471d8ae88a3d24ad7df3aff8ef1
THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 78fb9c444b7807cd1bd5e414e2ce7cd6e803d8b6
THREAD_SHA1_HASH_MOD: f08ac56120cad14894587db086f77ce277bfae84
FOLLOWUP_NAME: MachineOwner
FAILURE_BUCKET_ID: X64_0xF4_csrss.exe_BUGCHECK_CRITICAL_PROCESS_TERMINATED_BY_GVOnline.bin_7037060
BUCKET_ID: X64_0xF4_csrss.exe_BUGCHECK_CRITICAL_PROCESS_TERMINATED_BY_GVOnline.bin_7037060
PRIMARY_PROBLEM_CLASS: X64_0xF4_csrss.exe_BUGCHECK_CRITICAL_PROCESS_TERMINATED_BY_GVOnline.bin_7037060
TARGET_TIME: 2016-12-07T16:39:19.000Z
OSBUILD: 7601
OSSERVICEPACK: 1000
SERVICEPACK_NUMBER: 0
OS_REVISION: 0
SUITE_MASK: 784
PRODUCT_TYPE: 1
OSPLATFORM_TYPE: x64
OSNAME: Windows 7
OSEDITION: Windows 7 WinNt (Service Pack 1) TerminalServer SingleUserTS Personal
OS_LOCALE:
USER_LCID: 0
OSBUILD_TIMESTAMP: 2016-10-07 22:58:59
BUILDDATESTAMP_STR: 161007-0600
BUILDLAB_STR: win7sp1_ldr
BUILDOSVER_STR: 6.1.7601.23569.amd64fre.win7sp1_ldr.161007-0600
ANALYSIS_SESSION_ELAPSED_TIME: 680
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:x64_0xf4_csrss.exe_bugcheck_critical_process_terminated_by_gvonline.bin_7037060
FAILURE_ID_HASH: {f1b32ccd-394d-98d3-4e2e-90bf069faaf2}
Followup: MachineOwner
I am playing Uncharted Waters Online. The game will give me a BSOD upon loading. I have no means to rollback my restore point.
Posting my minidmp report here, hopefully someone can enlighten me on what to do.
YJ
Microsoft (R) Windows Debugger Version 10.0.14321.1024 AMD64 Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Windows\Minidump\120816-51293-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: srv* Executable search path is: Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Personal Built by: 7601.23569.amd64fre.win7sp1_ldr.161007-0600 Machine Name: Kernel base = 0xfffff80003652000 PsLoadedModuleList = 0xfffff80003894730 Debug session time: Thu Dec 8 00:39:19.303 2016 (UTC + 8:00) System Uptime: 0 days 0:07:23.505 Loading Kernel Symbols ............................................................... ................................................................ ....................... Loading User Symbols Loading unloaded module list ......
*
Bugcheck Analysis *
*
Use !analyze -v to get detailed debugging information.
BugCheck F4, {3, fffffa8006b40060, fffffa8006b40340, fffff800039ccb70}
ETW minidump data unavailable Probably caused by : csrss.exe
Followup: MachineOwner
0: kd> !analyze -v
*
Bugcheck Analysis *
*
CRITICAL_OBJECT_TERMINATION (f4) A process or thread crucial to system operation has unexpectedly exited or been terminated. Several processes and threads are necessary for the operation of the system; when they are terminated (for any reason), the system can no longer function. Arguments: Arg1: 0000000000000003, Process Arg2: fffffa8006b40060, Terminating object Arg3: fffffa8006b40340, Process image file name Arg4: fffff800039ccb70, Explanatory message (ascii)
Debugging Details:
ETW minidump data unavailable
DUMP_CLASS: 1
DUMP_QUALIFIER: 400
BUILD_VERSION_STRING: 7601.23569.amd64fre.win7sp1_ldr.161007-0600
SYSTEM_MANUFACTURER: System manufacturer
SYSTEM_PRODUCT_NAME: System Product Name
SYSTEM_SKU: To be filled by O.E.M.
SYSTEM_VERSION: System Version
BIOS_VENDOR: American Megatrends Inc.
BIOS_VERSION: 0304
BIOS_DATE: 11/17/2010
BASEBOARD_MANUFACTURER: ASUSTeK Computer INC.
BASEBOARD_PRODUCT: P8H67-M
BASEBOARD_VERSION: Rev 1.xx
DUMP_TYPE: 2
BUGCHECK_P1: 3
BUGCHECK_P2: fffffa8006b40060
BUGCHECK_P3: fffffa8006b40340
BUGCHECK_P4: fffff800039ccb70
KERNEL_LOG_FAILING_PROCESS: (null)
PROCESS_NAME: csrss.exe
CRITICAL_PROCESS: csrss.exe
IMAGE_NAME: csrss.exe
DEBUG_FLR_IMAGE_TIMESTAMP: 0
MODULE_NAME: csrss
FAULTING_MODULE: 0000000000000000
EXCEPTION_CODE: (Win32) 0x7037060 (117665888) -
ERROR_CODE: (NTSTATUS) 0x7037060 -
CPU_COUNT: 4
CPU_MHZ: d47
CPU_VENDOR: GenuineIntel
CPU_FAMILY: 6
CPU_MODEL: 2a
CPU_STEPPING: 7
CPU_MICROCODE: 6,2a,7,0 (F,M,S,R) SIG: 6'00000000 (cache) 6'00000000 (init)
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT
BUGCHECK_STR: 0xF4
CURRENT_IRQL: 0
ANALYSIS_SESSION_HOST: ADMIN-PC
ANALYSIS_SESSION_TIME: 12-08-2016 09:10:36.0029
ANALYSIS_VERSION: 10.0.14321.1024 amd64fre
STACK_TEXT:
fffff88003fbd9d8 fffff80003a56852 : 00000000000000f4 0000000000000003 fffffa8006b40060 fffffa8006b40340 : nt!KeBugCheckEx fffff88003fbd9e0 fffff80003a1409b : 0000000000000001 fffffa8007037060 fffffa8006b40060 0000000000000001 : nt!PspCatchCriticalBreak+0x92 fffff88003fbda20 fffff8000397d454 : 0000000000000001 0000000000000890 fffffa8006b40060 0000000000000008 : nt! ?? ::NNGAKEGL::string'+0x27296
fffff88003fbda70 fffff800036c1693 : 0000000000000890 fffffa8007037060 fffffa8006b40060 fffffa8005a6fc60 : nt!NtTerminateProcess+0x284
fffff88003fbdae0 0000000077c8bffa : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : nt!KiSystemServiceCopyEnd+0x13
0000000003dce808 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 00000000`00000000 : 0x77c8bffa
STACK_COMMAND: kb
THREAD_SHA1_HASH_MOD_FUNC: e9460336222f4471d8ae88a3d24ad7df3aff8ef1
THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 78fb9c444b7807cd1bd5e414e2ce7cd6e803d8b6
THREAD_SHA1_HASH_MOD: f08ac56120cad14894587db086f77ce277bfae84
FOLLOWUP_NAME: MachineOwner
FAILURE_BUCKET_ID: X64_0xF4_csrss.exe_BUGCHECK_CRITICAL_PROCESS_TERMINATED_BY_GVOnline.bin_7037060
BUCKET_ID: X64_0xF4_csrss.exe_BUGCHECK_CRITICAL_PROCESS_TERMINATED_BY_GVOnline.bin_7037060
PRIMARY_PROBLEM_CLASS: X64_0xF4_csrss.exe_BUGCHECK_CRITICAL_PROCESS_TERMINATED_BY_GVOnline.bin_7037060
TARGET_TIME: 2016-12-07T16:39:19.000Z
OSBUILD: 7601
OSSERVICEPACK: 1000
SERVICEPACK_NUMBER: 0
OS_REVISION: 0
SUITE_MASK: 784
PRODUCT_TYPE: 1
OSPLATFORM_TYPE: x64
OSNAME: Windows 7
OSEDITION: Windows 7 WinNt (Service Pack 1) TerminalServer SingleUserTS Personal
OS_LOCALE:
USER_LCID: 0
OSBUILD_TIMESTAMP: 2016-10-07 22:58:59
BUILDDATESTAMP_STR: 161007-0600
BUILDLAB_STR: win7sp1_ldr
BUILDOSVER_STR: 6.1.7601.23569.amd64fre.win7sp1_ldr.161007-0600
ANALYSIS_SESSION_ELAPSED_TIME: 680
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:x64_0xf4_csrss.exe_bugcheck_critical_process_terminated_by_gvonline.bin_7037060
FAILURE_ID_HASH: {f1b32ccd-394d-98d3-4e2e-90bf069faaf2}
Followup: MachineOwner