I get a blue screen of death immediately after launching game

yueji1984

Commendable
Dec 7, 2016
2
0
1,510
Dear all,

I am playing Uncharted Waters Online. The game will give me a BSOD upon loading. I have no means to rollback my restore point.

Posting my minidmp report here, hopefully someone can enlighten me on what to do.

YJ

Microsoft (R) Windows Debugger Version 10.0.14321.1024 AMD64 Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Windows\Minidump\120816-51293-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: srv* Executable search path is: Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Personal Built by: 7601.23569.amd64fre.win7sp1_ldr.161007-0600 Machine Name: Kernel base = 0xfffff80003652000 PsLoadedModuleList = 0xfffff80003894730 Debug session time: Thu Dec 8 00:39:19.303 2016 (UTC + 8:00) System Uptime: 0 days 0:07:23.505 Loading Kernel Symbols ............................................................... ................................................................ ....................... Loading User Symbols Loading unloaded module list ......

*
Bugcheck Analysis *
*
Use !analyze -v to get detailed debugging information.

BugCheck F4, {3, fffffa8006b40060, fffffa8006b40340, fffff800039ccb70}

ETW minidump data unavailable Probably caused by : csrss.exe

Followup: MachineOwner

0: kd> !analyze -v

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Bugcheck Analysis *
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CRITICAL_OBJECT_TERMINATION (f4) A process or thread crucial to system operation has unexpectedly exited or been terminated. Several processes and threads are necessary for the operation of the system; when they are terminated (for any reason), the system can no longer function. Arguments: Arg1: 0000000000000003, Process Arg2: fffffa8006b40060, Terminating object Arg3: fffffa8006b40340, Process image file name Arg4: fffff800039ccb70, Explanatory message (ascii)

Debugging Details:

ETW minidump data unavailable

DUMP_CLASS: 1

DUMP_QUALIFIER: 400

BUILD_VERSION_STRING: 7601.23569.amd64fre.win7sp1_ldr.161007-0600

SYSTEM_MANUFACTURER: System manufacturer

SYSTEM_PRODUCT_NAME: System Product Name

SYSTEM_SKU: To be filled by O.E.M.

SYSTEM_VERSION: System Version

BIOS_VENDOR: American Megatrends Inc.

BIOS_VERSION: 0304

BIOS_DATE: 11/17/2010

BASEBOARD_MANUFACTURER: ASUSTeK Computer INC.

BASEBOARD_PRODUCT: P8H67-M

BASEBOARD_VERSION: Rev 1.xx

DUMP_TYPE: 2

BUGCHECK_P1: 3

BUGCHECK_P2: fffffa8006b40060

BUGCHECK_P3: fffffa8006b40340

BUGCHECK_P4: fffff800039ccb70

KERNEL_LOG_FAILING_PROCESS: (null)

PROCESS_NAME: csrss.exe

CRITICAL_PROCESS: csrss.exe

IMAGE_NAME: csrss.exe

DEBUG_FLR_IMAGE_TIMESTAMP: 0

MODULE_NAME: csrss

FAULTING_MODULE: 0000000000000000

EXCEPTION_CODE: (Win32) 0x7037060 (117665888) -

ERROR_CODE: (NTSTATUS) 0x7037060 -

CPU_COUNT: 4

CPU_MHZ: d47

CPU_VENDOR: GenuineIntel

CPU_FAMILY: 6

CPU_MODEL: 2a

CPU_STEPPING: 7

CPU_MICROCODE: 6,2a,7,0 (F,M,S,R) SIG: 6'00000000 (cache) 6'00000000 (init)

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT

BUGCHECK_STR: 0xF4

CURRENT_IRQL: 0

ANALYSIS_SESSION_HOST: ADMIN-PC

ANALYSIS_SESSION_TIME: 12-08-2016 09:10:36.0029

ANALYSIS_VERSION: 10.0.14321.1024 amd64fre

STACK_TEXT:
fffff88003fbd9d8 fffff80003a56852 : 00000000000000f4 0000000000000003 fffffa8006b40060 fffffa8006b40340 : nt!KeBugCheckEx fffff88003fbd9e0 fffff80003a1409b : 0000000000000001 fffffa8007037060 fffffa8006b40060 0000000000000001 : nt!PspCatchCriticalBreak+0x92 fffff88003fbda20 fffff8000397d454 : 0000000000000001 0000000000000890 fffffa8006b40060 0000000000000008 : nt! ?? ::NNGAKEGL::string'+0x27296
fffff88003fbda70 fffff800036c1693 : 0000000000000890 fffffa8007037060 fffffa8006b40060 fffffa8005a6fc60 : nt!NtTerminateProcess+0x284
fffff88003fbdae0 0000000077c8bffa : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : nt!KiSystemServiceCopyEnd+0x13
0000000003dce808 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 00000000`00000000 : 0x77c8bffa

STACK_COMMAND: kb

THREAD_SHA1_HASH_MOD_FUNC: e9460336222f4471d8ae88a3d24ad7df3aff8ef1

THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 78fb9c444b7807cd1bd5e414e2ce7cd6e803d8b6

THREAD_SHA1_HASH_MOD: f08ac56120cad14894587db086f77ce277bfae84

FOLLOWUP_NAME: MachineOwner

FAILURE_BUCKET_ID: X64_0xF4_csrss.exe_BUGCHECK_CRITICAL_PROCESS_TERMINATED_BY_GVOnline.bin_7037060

BUCKET_ID: X64_0xF4_csrss.exe_BUGCHECK_CRITICAL_PROCESS_TERMINATED_BY_GVOnline.bin_7037060

PRIMARY_PROBLEM_CLASS: X64_0xF4_csrss.exe_BUGCHECK_CRITICAL_PROCESS_TERMINATED_BY_GVOnline.bin_7037060

TARGET_TIME: 2016-12-07T16:39:19.000Z

OSBUILD: 7601

OSSERVICEPACK: 1000

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK: 784

PRODUCT_TYPE: 1

OSPLATFORM_TYPE: x64

OSNAME: Windows 7

OSEDITION: Windows 7 WinNt (Service Pack 1) TerminalServer SingleUserTS Personal

OS_LOCALE:

USER_LCID: 0

OSBUILD_TIMESTAMP: 2016-10-07 22:58:59

BUILDDATESTAMP_STR: 161007-0600

BUILDLAB_STR: win7sp1_ldr

BUILDOSVER_STR: 6.1.7601.23569.amd64fre.win7sp1_ldr.161007-0600

ANALYSIS_SESSION_ELAPSED_TIME: 680

ANALYSIS_SOURCE: KM

FAILURE_ID_HASH_STRING: km:x64_0xf4_csrss.exe_bugcheck_critical_process_terminated_by_gvonline.bin_7037060

FAILURE_ID_HASH: {f1b32ccd-394d-98d3-4e2e-90bf069faaf2}

Followup: MachineOwner
 

ac13044

Honorable
Mar 25, 2016
846
1
11,165
could be your ram does this happen in any other game and does it happen when not gaming i mean generally just farting about with pc like surfing web. transferring files. sticking a movie on etc
 

yueji1984

Commendable
Dec 7, 2016
2
0
1,510
I can load everything else fine, surf web, watch youtube, play other games no issue. And only this computer has an issue, my other computers have no issue with the game. I have no idea if it is the ram I need to replace, or the graphics card