So my CPU isn't entirely compatible with my Dell 0KWVT8...

Metaler

Commendable
Dec 7, 2016
5
0
1,510
I've recently bought an i5 4690k and installed it on my PC a few hours ago. Already, I was going through problems as the computer simply wouldn't put at first. It would turn on and nothing would appear on screen. Then, it would shut off and turn on again, after which it would boot up normally. I figured it had something to do with "installing" the new CPU, or something along those lines. Turns out it does that everytime I try to turn it on.

Moreover, some of the more hardware intensive games I have are now having severe stuttering issues: Doom, for instance, fluctuates wildly between something like 120 fps and 30 fps, every 3 or so seconds, even when I'm not doing anything, my character is completely idle and not much is happening on the screen.

I've decided to do some research on it and it turns out that my motherboard, a Dell 0KWVT8, isn't entirely compatible with the 4690k. It sounds very odd to me as the BIOS clearly detects the new CPU though. So either the motherboard is purposefully "pulling it back", so to speak, or I installed the CPU incorrectly, which I honestly find very unlikely.

I'm quite frustrated with this, not just because of my poor choice and research, but because this isn't even a Dell PC. I didn't buy it from them. I had someone custom build this system for me and they told me it would be perfectly fine to upgrade it. Turns out, the mobo was probably taken from an XPS and placed on this "new" tower. In other words, I feel like I was screwed over.

So, I don't know what to do now. Should I try and return this CPU/sell it, and get a new one? Or, more importantly, is there any way to make the CPU work as intended on this motherboard? As in, is there a workaround at all? I'm really frustrated and would appreciate it if there was any kind of solution at all.
 
Solution
Here's a bit more on the Windows 10 licence issue and Microsoft's own page

Technically, if the licence is activated and associated with the MSN account then it should work for another PC. However, I believe it really depends on what Microsoft's definition of a device is. If you do have to contact Microsoft there are legitimate reasons for changing the motherboard, and this may be enough.

I don't want to scaremonger, but it's best you are aware of the possibility rather than discover it after you tried.

Metaler

Commendable
Dec 7, 2016
5
0
1,510


Thanks for the tip. Is there anything I should keep in mind when changing my mobo? For instance, I don't have a copy of win 10 here with me, and that is my OS (it was installed on this PC to me for free, but I was never given a copy/CD...), so is there any way to change the motherboard without reinstalling Windows? What about, for example, my internet connection? Can I just plug my ethernet cable back into the motherboard?
 
A motherboard change would generally necessitate reinstalling Windows. I would anticipate many teething problems if you don't. There is a Media Creator which allows you to create a new installation disc or even USB.

Supposedly with the new licensing Windows should now be tied to your MSN account, and the act of signing in is enough to activate it. However, I'm still to read of a case of an OEM licence being activated on such a change. It may even require contacting Microsoft to allow it as a motherboard change is generally a significant change to the PC.

As long as the motherboard has the ethernet port at the back, there shouldn't be an issue there.
 

Metaler

Commendable
Dec 7, 2016
5
0
1,510


Thanks! I think I might end up getting a new motherboard, then... Otherwise it feels like I just wasted my money on this CPU. I've paid quite a bit for it and was pretty excited to give it a shot until this whole thing happened.

Is there any particular brand of motherboard you recommend? I heard the Asus ones are pretty good.
 
As a general warning on the Windows 10 licence though, if it is seen as a significant change then it may be at Microsoft's discretion whether they'll allow continued use of that copy. Worst case scenario would mean having to purchase a new Windows 10 licence, so just be wary of that possibility.

I have an Asus motherboard for a completely different chipset (A88X) which has served me well with no known issues for the last few years.
 

Metaler

Commendable
Dec 7, 2016
5
0
1,510


Ah... well, that does sound like a huge pain. Now I'm not sure if change my mono, or sell the CPU I bought and get a compatible one. Hell, messing around with the motherboard does seem like it's dangerous.
 
Here's a bit more on the Windows 10 licence issue and Microsoft's own page

Technically, if the licence is activated and associated with the MSN account then it should work for another PC. However, I believe it really depends on what Microsoft's definition of a device is. If you do have to contact Microsoft there are legitimate reasons for changing the motherboard, and this may be enough.

I don't want to scaremonger, but it's best you are aware of the possibility rather than discover it after you tried.
 
Solution

Metaler

Commendable
Dec 7, 2016
5
0
1,510


Got it. Well, thanks for all this info. I'll consider either one of the solutions and check what's best for me. Though if I do change my mobo, I'll probably ask someone's help to do it so I don't screw up, haha.