Mouse Pointer Jumps When Tapping or Clicking

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Fajita

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Sep 22, 2013
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10,510
I have the HP Spectre (x360 13-4126nn) and I've noticed a problem with the Synaptic's touch-pad. I don't know quite why or when this occurs exactly; it seems to be when moving small distances on the touch-pad and the software is trying to over correct? Quite often the mouse pointer will jump away from where I'm clicking when tapping or clicking the touch-pad. It's very frustrating and any help would be great.

For example, I'll move the cursor over to close a tab on Chrome and tap the 'x' the cursor will then jump back diagonally by no more than 10-ish pixels and it seems to be the same distance each time. It does this in all of windows and not just when closing tabs.
 
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Fajita

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Sep 22, 2013
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Yeah I've tried checking all of the properties in control panel and the Synaptic's driver. I've already tried updating the drivers and the problem persists. Thanks for your help so far though.

 
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quickresponse

Prominent
Dec 1, 2017
1
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510


I have the exact same problem. I have tried to no avail:
- Restarting, reinstalling, reformatting, updating, upgrading, checking settings, trying every combination of touchpad settings, etc.

Please someone find a solution. I have an HP I am about to return for refund.
 
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X-FI

X-FI

Distinguished
Feb 21, 2008
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18,510
I was having this problem too, https://www.reddit.com/r/techsupport/comments/765v37/touchpad_cursor_moves_between_doubleclicking/

I fixed it by manually installing ELAN drivers. N550JV uses touchpad made by Elan like other ASUS notebooks. Manually installing 16.11.3.2 driver in device manager forces Windows precision touchpad to operate where you can get simple gestures etc. within the Windows settings. Single-tap cursor jitter is also gone completely!

So, all in all, it was bad software/driver suite (ASUS Smart Gesture) which caused this issue in the first place.

If your notebook uses Synaptic touchpad then you need synaptic drivers. Search for "enabling windows precision touchpad" and you will see. Like this one: https://www.windowscentral.com/how-enable-precision-touchpad-drivers

edit: you need to uninstall all touchpad driver/software completely beforehand.
 
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zeppelin7

Jul 11, 2018
1
0
10

I have a dell xps 13 9370 and I'm having the exact same problem with the touchpad. About 30% of the time I'll move the touchpad to click something, and the mouse will jump back to its previous position. Were you ever able to find a solution to this?

 
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N

newbox1

Aug 15, 2018
1
0
10
I have the same problem with an HP 15-au123cl notebook. When first purchased, it worked fine, but after the original Windows 10 Creators Update, the cursor started jumping. As far as I can tell, Synaptics and HP have totally ignored this problem. I will be replacing this notebook soon, but definitely not with an HP because they seem to put no priority on maintaining or improving existing products. If anyone has a solution, I would be happy to hear it.
 
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E

emilemouannes

Aug 2, 2018
2
0
10


My solution was to sell the laptop and not deal with it lol.
 
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S

stevebyers9672

Dec 2, 2018
1
0
10
its been driving me mad for 4 weeks this stupid cursor jumping thing but i think i've solved it.
-I went into mouse settings
-went into button settings
-went into click lock settings and tick the box to turn on click lock
-went into click lock settings and moved the adjuster to slow
-press apply then ok
all should hopefully be ok after that
mine hasnt jumped for 5 minutes so i think its rectified
the only other thing to rectify is the facial structure of the asshole who invented/implemented and got paid for such a dumb idea
 
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