Data Recovery Help

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Sprouts2013

Commendable
Jun 21, 2016
57
0
1,640
I am having with a Verbatim portable HDD i have. my computer "sees" it but says it needs to be formatted. i do not want to lose whats on it but i have tried several recovery programs and some cant "see" the drive, some say its unreable and one sees things but cant recover them. any help would be appreciated. if it helps the Device Manager sees the drive in RAW format type.
 
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SuperSoph_WD
Hey there, @Sprouts2013!

I'd strongly recommend you test the HDD's health and SMART status by running the brand-specific diagnostic tool or a third-party alternative before you do any data recovery attempts by yourself. It might also be a good idea to check how it will get recognized if you connect it to a different computer/USB port and using a different USB cable as well! If the HDD is dealing with any sort of physical (hardware-related) damage, you might actually do more harm than good to the data by trying to retrieve it using third-party data recovery tools. :( If the files are really important to you, I'd advise you to consider contacting a professional data recovery company for assistance instead. They would be your...
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SuperSoph_WD

SuperSoph_WD

Glorious
Jul 30, 2014
6,758
3
45,960
Hey there, @Sprouts2013!

I'd strongly recommend you test the HDD's health and SMART status by running the brand-specific diagnostic tool or a third-party alternative before you do any data recovery attempts by yourself. It might also be a good idea to check how it will get recognized if you connect it to a different computer/USB port and using a different USB cable as well! If the HDD is dealing with any sort of physical (hardware-related) damage, you might actually do more harm than good to the data by trying to retrieve it using third-party data recovery tools. :( If the files are really important to you, I'd advise you to consider contacting a professional data recovery company for assistance instead. They would be your best bet on getting any of those files back.

If the HDD is in RAW format, it indicates that the file system got corrupted. After testing the health and determining what is the SMART status of the external, you could try using a Ubuntu Live CD as a last resort. I've seen it helped a lot of users dealing with the same issue, but you need to to know what is the physical/hardware condition of the drive first.

Keep us posted & good luck!
SuperSoph_WD
 
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