- Dec 10, 2016
- 6
- 0
- 1,510
Hey guys,
For the past 3 months our self-built new rig has been working flawlessly running Windows 10 in a recording studio until two days ago. All was built using proper care for the parts and static. It hasn't been overclocked, and the temperatures never go above 50 degrees in RealTemp with its Corsair H100i even on a hot summer day. The BIOS had been reflashed to F23 when it was first put together.
Yesterday I opened Google Chrome and the computer blue screened, and was frozen on the 'Windows is searching for the problem" or similar progress bar. After a reboot, all was well for an hour until I was exporting audio from Cubase 8. Halfway through the bounce, the right screen of the dual monitor set up went black and the left screen remained on but frozen and totally unresponsive. I rebooted into the BIOS and checked to see if anything was out of the ordinary, then loaded optimized defaults and rebooted. After booting back into Windows, tried to export audio again, this time halfway through both screens went black and the computer instantly shut off and automatically tried to reset.
Since then it has never made it to the BIOS screen - all the fans spool up, motherboard lights turn on, but after 10 or so seconds switches off, and resets again. After the first automatic reset it stays on and doesn't reset again, but still nothing on the monitors (the monitors still recognise being connected to the GPU as they stay all black, rather than saying no signal. At first I removed the graphics card to see if that would help, same situation. Tried a different graphics card, the same. Tried different monitors which I know to work with another computer and still the same. The mobo has no video outputs so I can't check that.
I then disassembled the computer, to see if the reset symptoms would change at all. With just the PSU/mobo, or the PSU/mobo/cpu/cooler, it constantly resets after 2 seconds. Same thing happens with different combinations of 1,2 or 3 slots of ram in each slot. Once the four RAM sticks are in however, it goes back to the 10 seconds, then reset, then staying on indefinitely. Adding the video card and/or harddrives makes no difference. I removed the CMOS battery, and switched off the power supply overnight and returned in the morning and nothing has changed.
Today I picked up a beeper and hooked it up to see if the motherboard wanted to tell me something. There is obviously no POST beep, and no complaint beeps either. However, when the computer is powered on there is instantly a quick beep followed by a stutter. There are no more beeps until the computer switches off, and then the same beep when it resets.
I've filmed this process and uploaded it here to help make sense of it:
https://www.youtube.com/watch?v=-dtJ5zSyOVc
Here's the parts list:
Gigabyte X99p-SLI
Intel i7 5820K
Asus GTX 950 Strix
Corsair H100i
Corsair RM650i
4x 8gb Corsair Vengeance DDR4
Apologies for the long story, though let me know if there's anything I've missed. I've tried everything I've read on this forum and others and can't crack it. I've been coming to this forum for a long time and never needed to post anything as someone's already helped someone else out with the same problem, but I can't seem to find anything like this! This rig is the main workhorse at the studio and the downtime couldn't have come at a worse time with three nearly completed projects all reaching their deadlines. In the mean time we are using a back up computer to try to finish these projects but it's long in the tooth and can barely keep up with its constant crashes.
If the only thing that makes a difference is the RAM, would this be the issue? I have no spare DDR4 sticks to check. I'm really hoping it's not the power supply going crazy and cooking the mobo, because it seems very odd for the mobo not to do POST beeps, and beep only when switched on and off.
Any help would be insanely appreciated!!
Many thanks,
Elliott
For the past 3 months our self-built new rig has been working flawlessly running Windows 10 in a recording studio until two days ago. All was built using proper care for the parts and static. It hasn't been overclocked, and the temperatures never go above 50 degrees in RealTemp with its Corsair H100i even on a hot summer day. The BIOS had been reflashed to F23 when it was first put together.
Yesterday I opened Google Chrome and the computer blue screened, and was frozen on the 'Windows is searching for the problem" or similar progress bar. After a reboot, all was well for an hour until I was exporting audio from Cubase 8. Halfway through the bounce, the right screen of the dual monitor set up went black and the left screen remained on but frozen and totally unresponsive. I rebooted into the BIOS and checked to see if anything was out of the ordinary, then loaded optimized defaults and rebooted. After booting back into Windows, tried to export audio again, this time halfway through both screens went black and the computer instantly shut off and automatically tried to reset.
Since then it has never made it to the BIOS screen - all the fans spool up, motherboard lights turn on, but after 10 or so seconds switches off, and resets again. After the first automatic reset it stays on and doesn't reset again, but still nothing on the monitors (the monitors still recognise being connected to the GPU as they stay all black, rather than saying no signal. At first I removed the graphics card to see if that would help, same situation. Tried a different graphics card, the same. Tried different monitors which I know to work with another computer and still the same. The mobo has no video outputs so I can't check that.
I then disassembled the computer, to see if the reset symptoms would change at all. With just the PSU/mobo, or the PSU/mobo/cpu/cooler, it constantly resets after 2 seconds. Same thing happens with different combinations of 1,2 or 3 slots of ram in each slot. Once the four RAM sticks are in however, it goes back to the 10 seconds, then reset, then staying on indefinitely. Adding the video card and/or harddrives makes no difference. I removed the CMOS battery, and switched off the power supply overnight and returned in the morning and nothing has changed.
Today I picked up a beeper and hooked it up to see if the motherboard wanted to tell me something. There is obviously no POST beep, and no complaint beeps either. However, when the computer is powered on there is instantly a quick beep followed by a stutter. There are no more beeps until the computer switches off, and then the same beep when it resets.
I've filmed this process and uploaded it here to help make sense of it:
https://www.youtube.com/watch?v=-dtJ5zSyOVc
Here's the parts list:
Gigabyte X99p-SLI
Intel i7 5820K
Asus GTX 950 Strix
Corsair H100i
Corsair RM650i
4x 8gb Corsair Vengeance DDR4
Apologies for the long story, though let me know if there's anything I've missed. I've tried everything I've read on this forum and others and can't crack it. I've been coming to this forum for a long time and never needed to post anything as someone's already helped someone else out with the same problem, but I can't seem to find anything like this! This rig is the main workhorse at the studio and the downtime couldn't have come at a worse time with three nearly completed projects all reaching their deadlines. In the mean time we are using a back up computer to try to finish these projects but it's long in the tooth and can barely keep up with its constant crashes.
If the only thing that makes a difference is the RAM, would this be the issue? I have no spare DDR4 sticks to check. I'm really hoping it's not the power supply going crazy and cooking the mobo, because it seems very odd for the mobo not to do POST beeps, and beep only when switched on and off.
Any help would be insanely appreciated!!
Many thanks,
Elliott
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