HDD Uncorrectable sectors (19)

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Rares41

Commendable
Dec 2, 2016
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Hey ! I've been playing with the fan speeds in SpeedFan and I accidetentally clicked on the S.M.A.R.T. tab and i found out that my HDD has 19 uncorrectable sectors. This was a negative for me because for quite some time now(since i've installed windows 10, about 7-8 months ago) my HDD usage spikes up to 100% when opening a program (any 3rd party program, not windows ones) and the lag can be felt even on the desktop when trying for example to open the taskbar and you need to wait 3-4 seconds for it. This doesn't seem normal for me becuase my PC isn't weak at all and I assume it must be working fine. I've checked this with CrystalDiskInfo and this is confirmed. I've seen on a forum that filling my drive with 0 (nuking) would fix the problem. I'll probably try that in the future, and if that doesn't work, do I need a new hard drive? I don't have important stuff on my PC, mainly becuase I'm only playing on it, the important stuff being done on the laptop for portability. Here are 2 screenshots of what's happening currently on my PC.
I4FFor2.png

0dYGHfx.png



Edit: If you need extra information, don't hesitate to comment and I'll post the requested things.
 
Solution
RealBeast
The failure of the WD testing simply confirms that the drive has sector issues that indicate a much higher potential for failure. I don't know of any way to estimate how long a drive with these issues will last as it varies greatly. The pictures are too small to see how old the drive is and determine if it is still under warranty, if so I would immediately request an RMA from WD before it fails or the warranty lapses.

An SSD will greatly enhance your performance, but it will not remedy the issues with the HDD.

As long as important data is backed up and you have the installation media/key to reinstall then you could wait until it fails if money is tight.

But I would not wait based on the idea that SSDs and HHDs will keep getting...
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RealBeast

RealBeast

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Sep 13, 2010
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Pending and uncorrectable sector errors are primary indicators of future drive failure. This is especially true for those two values if they continue to increase in value.

The Backblaze SMART values that correlate with failure include those, and the more of their five identified values that are bad the higher the failure likelihood as you can see HERE.

At a minimum backup all important data, which should be done routinely anyway since a fair number of drives fail without a SMART error warning. Personally, I would replace the drive.
 
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Rares41

Commendable
Dec 2, 2016
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One thing I forgot to say is that I've run S.M.A.R.T. and it indicated no worrying signs. It just said the drive is healthy.
 
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RealBeast

RealBeast

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I would still backup and be prepared for a failure.

I just noted that it is a Western Digital drive -- download and run Data Lifeguard for Windows from WDC both the short and long tests to get a more comprehensive testing.

I'll add a WD tag to the thread and one of the WD reps will stop by, but I would suspect they will also recommend running the testing program.
 
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Rares41

Commendable
Dec 2, 2016
4
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1,510


Ok, the test is done, here are the results:
cnCtkiOg.png

As expected, it failed, but I would like to know what this means, not just that it failed.
Edit: I thought of buying an SSD, probably a low-capacity because the budget just isn't great. So will an 120GB SSD running alongside this faulty HDD fix the usage and make the experience better? I don't fear of failing because I assume that the error count stayed the same for a long time because, last time I checked about 2 months ago it was the same. If it just fails, that's it, i'll go and buy another one, but if it is not a priority, then I will squeeze every bit of performance out of it until it's dead for good.
 
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RealBeast

RealBeast

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Sep 13, 2010
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The failure of the WD testing simply confirms that the drive has sector issues that indicate a much higher potential for failure. I don't know of any way to estimate how long a drive with these issues will last as it varies greatly. The pictures are too small to see how old the drive is and determine if it is still under warranty, if so I would immediately request an RMA from WD before it fails or the warranty lapses.

An SSD will greatly enhance your performance, but it will not remedy the issues with the HDD.

As long as important data is backed up and you have the installation media/key to reinstall then you could wait until it fails if money is tight.

But I would not wait based on the idea that SSDs and HHDs will keep getting cheaper though, as there looks to be an impending shortage of both NAND to make SSDs and in the availability of HDDs according to most knowledgeable sources that may last through all of 2017 and maybe even into 2018.
 
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Solution
SuperSoph_WD

SuperSoph_WD

Glorious
Jul 30, 2014
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Hey there, @Rares4!

I'm truly sorry to hear about your WD Blue failing on you. :( I'd advise you to backup all your important data from it somewhere else immediately to avoid any potential data loss! I'm afraid that @RealBeast is right, you shouldn't trust any of your important files with it! As he already mentioned, it won't fix the issue with the HDD even if you run an SSD as a primary drive. Unfortunately, a failed secondary HDD could interfere with the whole system's performance because the OS will still try to read the contents from that secondary drive.

The best thing you can do is check the warranty on your WD HDD here. If it's still covered by us, you shouldn't face any issues sending an RMA request to our Customer Support and getting a replacement drive soon enough.

Hope this was helpful. Best of luck!
SuperSoph_WD
 
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