Black Screen when playing games (loop sound)

Alexey Sokolov

Commendable
Dec 10, 2016
6
0
1,510
Hello everyone, Since I see this community for a while I see people actually find solutions to their problems in pc stuff. Soo I wanna ask a little help for me if is not much to ask:

Since a month ago or less maybe my pc shuts down when playing video games (like GTAV and CS:GO and another games)
I Try this 3 solutions and it didn't work:
change the video card for a new RX470 (old one was a RADEON HD 6770) problem persist.
installed a new fan for my processor, thing is the ram sinks don't let me put the fans and
remove them from the rams (2 of the 4 Rams I got, each one 2x2 GB DDR3) problem persist.

I use the PC in other task like watch videos, movies etc and this doesn't happen. The issue is I just play normal, on high settings GTAV and (or) CS:GO for example and then boom! all fans in pc goes fast as possible and just blackscreen with sound... can't turn off with the case buttons or normal reboot, for rebooting I have to unplug the power cord or shutdown the powersupply directly. First thing I check was the temp in both GPU and CPU. both of them was pretty low (CPU 45° and GPU 50° with all full settings) the second thing I check was the powersupply was not enough for my rig, is a 750w sentey and long ago even work with crossfire-SLI and the volts for the components was enough with the info I found.

soo temperature is not a problem, and cleaning is also not a thing, since I clean it every 4 months and the last clean was 2 months ago. Suddenly today was scary for me because my room light (electricity?) turns off, like a shutdown when I pull the cord to reboot my pc.

Here are my specs and some temperatures.

OS: Windows 10 64bit

CPU:AMD FX 8350 black edition, with custom fan HYPER 4 cooler master (CPU age is probably 2 years old, thermal paste just changed like a month ago) 26° on Iddle/46° on max stress

GPU: AMD RX470 gigabyte G1 gaming edition (almost 1 month old) 30° on iddle/ 75° on max stress BIOS version GV-RX470G1 gaming-4gd.f3 (factory BIOS) Latest Drivers.

Motherboard: M5A99X EVO R2.0 bios version 2501 with BIOS default settings

RAM: Corsair Vengeance 2x4gb 1600mhz - 4x1 gb x2

HDD: seagate sata 2.0 1tb

powersupply: Sentey ERP-750W-SS

I don't know what else I can probide about information, and really sorry for the bad english, I am from Chile and I try my best to explain myself.

Thanks by upperhand for the help and thank you the person who reading this

 
Solution
now that you have bott with another psu and gpu try the new gpu in with your friend psu and let see what you have you could also do test with your psu and old gpu from friend .

Alexey Sokolov

Commendable
Dec 10, 2016
6
0
1,510


Cables check, and rams check, still black screen :c now happens more often, like 20 min of gameplay and goes black.
 

Alexey Sokolov

Commendable
Dec 10, 2016
6
0
1,510


I have to buy another one... the other PSU I got here is not certified and is 400w only... damn, just in xmas :c

 

Alexey Sokolov

Commendable
Dec 10, 2016
6
0
1,510


Hope it doesn't... I dont have money to spare another cpu, at least not until next middle year. Damn... any other solutions? please? :c

 

Alexey Sokolov

Commendable
Dec 10, 2016
6
0
1,510
New update, now the pc doesn't even start. Last night just turn off and doesn't turn on, just black screen, not even showing bios or setup... I think is the video card (?) or probably something else... the pci port is 2.0 and the GPU is 3.0. Is not compatible? writting on a phone soo really sorry for bad ortography :c
 

Alexey Sokolov

Commendable
Dec 10, 2016
6
0
1,510



a friend come with an old gpu, a radeon HD 7000 and the pc turns on! thing is, the PSU is diying?? I instaled on the same pci port of the 470. probably is the PSU diying for old or the RX470 is broken? soo manny questions :c and thanks scout for all the feedback, really apreciate it n.n

PS: in stress the GPU with cs:go with max settings and DOTA2, nothing happens, then go to GTAV and the pc turns at 20 min or less.