As of now almost all websites excluding Google, Amazon, Apple, Yahoo and a few others don't work on any of my computers.
Current troubleshooting steps already taken:
1) Tested multiple computers (both windows and Macs) and multiple browsers (Chrome, Safari, Firefox, IE)
2) Connected directly to the modem without a router and still have the same issue.
3) I can successfully ping all websites. I used www.cnn.com as an example. I get a proper response from 151.101.128.73 . Using the IP address in the browser doesn't work either.
4) Called ISP (comcast) they claim that it is my issue and not an issue on their end.
5) I can successfully connect directly to the modem config panel where it shows that everything should be correct.
6) This issue seems to have started after I connected to a VPN on a windows Desktop but troubleshooting was done from a macbook pro, so their may or may not be a connection.
6) I have restarted the modem multiple times, the internet usually works for about 30 seconds after rebooting before this issue reoccurs each time.
7) Local DNS is set to 8.8.8.8 however I cannot change the modem DNS from Comcasts 75.75.75.75
8) Nothing else has changed, the internet worked previously without flaw for a year, no new modems or routers were added or removed, no new devices etc.
9) I tried disabling IPV6 on my mac but there is no "off" option for some reason, the options are "Automatic", "Manual" or "link to local" neither of which solve the issue. (Update) Was able to add the off option via terminal command "networksetup -setv6off Wi-Fi" to no avail.
Current troubleshooting steps already taken:
1) Tested multiple computers (both windows and Macs) and multiple browsers (Chrome, Safari, Firefox, IE)
2) Connected directly to the modem without a router and still have the same issue.
3) I can successfully ping all websites. I used www.cnn.com as an example. I get a proper response from 151.101.128.73 . Using the IP address in the browser doesn't work either.
4) Called ISP (comcast) they claim that it is my issue and not an issue on their end.
5) I can successfully connect directly to the modem config panel where it shows that everything should be correct.
6) This issue seems to have started after I connected to a VPN on a windows Desktop but troubleshooting was done from a macbook pro, so their may or may not be a connection.
6) I have restarted the modem multiple times, the internet usually works for about 30 seconds after rebooting before this issue reoccurs each time.
7) Local DNS is set to 8.8.8.8 however I cannot change the modem DNS from Comcasts 75.75.75.75
8) Nothing else has changed, the internet worked previously without flaw for a year, no new modems or routers were added or removed, no new devices etc.
9) I tried disabling IPV6 on my mac but there is no "off" option for some reason, the options are "Automatic", "Manual" or "link to local" neither of which solve the issue. (Update) Was able to add the off option via terminal command "networksetup -setv6off Wi-Fi" to no avail.
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