Wierd graphical issues and game crashes.

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M

Marante

Commendable
Dec 13, 2016
7
0
1,510
Hi!

I've been having major issues lately with my computer. Games I am playing are crashing at random times (with random intervals inbetween them). I get wierd graphical bugs in a lot of games I play (screenshots will be provided). I have not done any changes what so ever (both hardware and software) in the recent time before this started.

Specs:

GFX: AMD Radeon HD 7970/R9 280X
CPU: Intel Core i5-6600K
MB: MSI Z170A KRAIT GAMING 3X (MS-7A11) / Chipset (Intel Z170 (Skylake PCH-H)
SSD: Samsung SSD 850 EVO 250GB
RAM: DDR4 SDRAM 16 GB
OS: Win10 PRO

The game I'm having issues with are currently:

Dark Souls 3 (Crashes and graphical bugs).
Neverwinter (Crashes and graphical bugs).
Hearthstone (No crashes but pixelated hero portraits).
Overwatch (Pixelated and artifacts).

Have tried the following troubleshooting:
1. Update drivers
2. Re-installed Windows 10.
3. Cleaned my computer (both component wise and software).

Below are two links with pictures representing the issues I have, and I also did a benchmark where I post temps and such. I got no errors in the benchmark what so ever (it ran probably 15-20 minutes).

Album: http://imgur.com/a/YQKG5
Single picture: http://imgur.com/a/ro1b6

Any help is appreciated.

Best regards,
Victor
 
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darkguset

darkguset

Distinguished
Aug 17, 2006
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Are you overclocking your VGA? Or are they heating up? This looks like graphics memory buffer issues. Try downclocking first the Vmemory then the GPU itself and see if the issue goes away. Then simply you will know if the VGA is at fault.
 
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M

Marante

Commendable
Dec 13, 2016
7
0
1,510


I'm not doing any clocking of any kind.
How do I do that in a simple matter? MSI Afterburner?

EDIT: I set the memory to 1300MHz (1325 was default)
The Core Clock is set to 925MHz. Should I lower that too?
 
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M

Marante

Commendable
Dec 13, 2016
7
0
1,510


It's only one. I just posted both names of the GPU (they double-name them for some reason it seems). My bad!
 
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hang-the-9

hang-the-9

Titan
Mar 25, 2010
60,387
1,081
152,940
Most likely the video card is bad. If this happened right after a driver update, use a system restore point and see if that fixes things. Try using the other PCIe slot.

PSU may also be going bad, test the card in another system and try another power supply in yours, will tell you where the issue is.
 
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darkguset

darkguset

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Aug 17, 2006
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Yes, when you are doing troubleshooting to eliminate clock issues you go far - for example take your memory down to 1000MHz and the Core to 700MHz. If you are still seeing the issue then it has nothing to do with timings, but something else.

 
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M

Marante

Commendable
Dec 13, 2016
7
0
1,510
I have now tried to completly wipe the computer, re-install everything from scratch, and now I am trying stuff out, one at a time. I have played about 60 minutes of Dark Souls 3, wherein it crashed 3 times. The error I get is simply "The program has stopped working". So I can't really determine cause from that simple error.

I shall now try and decrease Memory to 1000MHz and Core clock to 700MHz and see if that makes a difference.

Could it be wise to go into BIOS settings, and set everything to default? There is an option that sets everything to Optimized Defaults.

EDIT: This happened 5 minutes after boot, I was simply opening Chrome. This was AFTER i downgraded to 1000MHz on Memory, and 700MHz on Core Clock.
Picture: http://imgur.com/a/i3tY7
 
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helpstar

helpstar

Titan
Dec 25, 2012
13,266
777
83,840
Did you update the BIOS yet?

driver installed from amd.com?

try intel update utility to install chipset drivers
Intel rapid storage (irst)

Run the system for a night while inside BIOS, if it happens there, it´s most likely your gpu or power supply

check card in another system



 
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M

Marante

Commendable
Dec 13, 2016
7
0
1,510


No, I did not. I don't really know how to do it properly. IS there any guide or way to do it simply? I'm so afraid to make things worse..

I installed the lastest drivers from AMD.

The Intel Update Utility says "These drivers are generic drivers. They do not include customizations that your manufacturer have added to optimize your computing experience."

By running you mean simply have the computer being on inside the BIOS settings, and seeing if any issues appears?

I will check the card in another system as last resort, cause I don't have another system easily accessible.
 
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helpstar

helpstar

Titan
Dec 25, 2012
13,266
777
83,840
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