HP 15 laptop running 8.1 will not see AOC dual/secondary monitor

jrfalkner

Distinguished
Jan 1, 2014
15
0
18,510
I am trying to connect my AOC E2070Swn monitor (analog input only) to my HP 15-f033wm Notebook (HDMI port) running Win 8.1 for dual screen operations. I purchased a cable online that I thought would work but when I connect it, the monitor does not see a signal from the laptop. AOC techrep gave me the appropriate "fix" from their perspective but it didn't work. Ideas?