Internet speed fluctuates randomly , when i replug dsl calbe it is fixed

LST_OMAR

Reputable
Dec 10, 2014
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4,510
So I got this new connection on my cable . I am on fiber optics and the normal rate is 16300kbps (16Mb) , it is all good and stable until suddenly my "attainable rate" which usually stands at 19~21 Mb drops down all of a sudden and thus my connection drops out and the modem resets its speed , but when it is back up again its shitty as heck and alot slower might even hit the 9Mb mark. Now to fix this issue i have to do one of two , if i have a dsl filter on , i have to remove it and plug the cable straight to the modem. If i DON'T have a dsl filter on ( which also seems to not fix the problem totally ) i have to replug the dsl filter . this drives back up my 'attainable rate' reading on my router and also my speed which goes back up to 16300kbps. So what might cause this issue ? is this some sort of electrical surge or load on the wires? I have done multiple ping tests and there is not packet loss what so ever , except when this happens. Help much appreciated

Edit : its not a problem with the modem as i have tried it with 3 modems , also not a problem with my pc as the rate readings on the router stats page falls too and all users at home experience same speed slowdown. Thanks
 

LST_OMAR

Reputable
Dec 10, 2014
16
0
4,510


Oh thanks, as most basic as this advice sounds this might have been the problem , my attainable rate is now sitting at 18500~ and the rate is at 14500~ and yet of now it is stable with no slowdown or disconnections , maybe it was really just a stupid cable. Thanks for the advice .