ASUS Laptop Keeps Crashing

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T0xizz

Commendable
Dec 18, 2016
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Hello,
I am new to Tomsguide and I'd like to have some help with my ASUS laptop.
After 30 or, 6 hours my laptop freezes randomly. I'm really tired of this problem and it is a brand new laptop, about 5 months old, and I really like using it. I use it for school too, and for my hobby as a Disk Jockey.
 

T0xizz

Commendable
Dec 18, 2016
24
0
1,520
The model is a X540LA laptop. It crashes when I am on the internet and normally, so I cannot clearly give a description of when it actually crashes.
 

T0xizz

Commendable
Dec 18, 2016
24
0
1,520


I will try to run the software.
 

T0xizz

Commendable
Dec 18, 2016
24
0
1,520


What do I need to choose?
Image for creating bootable CD (ISO format) or Image for creating bootable USB Drive?

 

T0xizz

Commendable
Dec 18, 2016
24
0
1,520
After 5 hours of my laptop constantly freezing, me raging, begging and almost ripping the laptop apart, I stumbled across a BSOD. Here's the ID: Machine Check Exception. I am currently trying to download clouds, so I can backup all my files and folders so I can format my laptop.
 

T0xizz

Commendable
Dec 18, 2016
24
0
1,520
About 1 year after, I resetted my whole laptop and got a whole new hard drive, clean windows install and my laptop was cleaned. Now, about 9 months after my laptop was cleaned this issue now starts to exist again.
 

yasstoon

Prominent
May 8, 2017
2
0
510
Hi, i've got maybe the similar problem with my ASUS laptop, mine is a X540L laptop, and it's brandnew laptop, and whenever i turn it on, only about 1 minute or less and it turns off again, it doesn't freeze though, it only turns off, and i must plug it to the charger so it won't do that
 

T0xizz

Commendable
Dec 18, 2016
24
0
1,520


Your laptop might not have a battery, instead, it has to be connected to power to function. Try to ask the manufactorer if your laptop has a battery.
 

yasstoon

Prominent
May 8, 2017
2
0
510


well, it's odd, the thing is, when i keep it plugged to the charger for a short while, after it's turned on, i remove the charger, and it works with no problem after that, it'slike, i must keep it plugged at the start, and wait for a few minutes before i unplug the charger. so i guess the laptop has a battery, but yeah you're right, i better go ask the manufactorer :)
 

T0xizz

Commendable
Dec 18, 2016
24
0
1,520
I reccomend placing the laptop on a flat surface, I did that before I cleaned it and it rarely crashed. If someone is experiencing this, clean out your laptop interior. Do not place the laptop on the following surfaces: Be careful placing it on your lap. Do not place the laptop in bed. It will suck up dust and all that nasty stuff. Do not place it on any outside terrain surfaces. I recommend placing it on a table. I will not pick a solution, since this thread has not been entirely fixed and I do not know if it will occur again.
 
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