use this to give to us in plain text http://www.resplendence.com/whocrashed
alos give us the bsod error code .
"Crash dump directory: C:\Windows\Minidump
Crash dumps are enabled on your computer.
On Tue 12/20/2016 1:18:50 PM your computer crashed
crash dump file: C:\Windows\Minidump\122016-65707-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x75BC0)
Bugcheck code: 0x101 (0x31, 0x0, 0xFFFFF88002F64180, 0x2)
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an expected clock interrupt on a secondary processor, in a multi-processor system, was not received within the allocated interval.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This problem might also be caused because of overheating (thermal issue).
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time. "
This is what I got from whocrashed, but I don't know what to do to fix it..
it's a bugcheck 101