Alienware R4 Aurora Hard drive failed - how to get a replacement?

bobafart

Commendable
Dec 20, 2016
4
0
1,510
My Aurora R4 hard drive has failed.

The SSD drive is a LITEONIT LCS-256M6S 2.5 7mm 256GB

I would like to buy a new hard drive that is a larger SSD. How do I know which hard drives are compatible ?

I don't want to go through Dell. Thanks
 
Solution
Hey there again & Merry Christmas, @bobafart!

How is your SATA 1 Cable different than the others? Could you post a picture (e.g. via Imgur)? I'd recommend you check how the HDD would get recognized in another working PC rig. Check if the HDD would get properly connected to the SATA cables and SATA ports there. Hopefully, this will help us determine what could be wrong with the HDD itself.

The drive that you shared is an SSD, they all are with 2.5" form factor (mobile & laptop compatible). However, they are also compatible with a normal desktop PC system compatible with SATA. According to your PC specs, the motherboard incorporates SATA III (6 Gb/s) ports, so an SSD should be working flawlessly in the system. If you are afraid of any...
Welcome to the community, @bobafart!

I'd totally second @JohnnyLucky's opinion. You shouldn't face any specific compatibility issues with your PC. However, if it's relatively new, I'd strongly recommend you contact the manufacturer for support. The rig should still be in warranty in this case, so you will be able to replace the failed hardware by sending an RMA request.
Either way, if you have already set your sights on something, I doubt you will face any compatibility problems.
Just remember, that if you will be doing a clean install of Windows onto the SSD, you will need to unplug any secondary drives that you might have installed in your rig. Having more than one destination SATA device plugged while installing Windows could result in the so-called OS confusion that scatters the system files across all the drives connected to the mobo at that time.

Hope this was helpful. Let us know if you have any additional questions! :)
SuperSoph_WD
 

bobafart

Commendable
Dec 20, 2016
4
0
1,510
Thanks gents. I will look into those hard drives. Before I do I am trying to reseat the drive. I have removed the cables and reinserted them snugly. I go into BIOS and the hard drive is still not detected. This is my c: drive and has a lot of important info on it.

What else can I do to try to get this hard drive booting again from BIOS? Any tips?
 

bobafart

Commendable
Dec 20, 2016
4
0
1,510
I should also note that my SATA 1 cable is slightly different on the inside compared to my SATA 2, 3 and 4 cables. On the outside they are the same appearance. The female portion on the inside of my SATA 1 cable (my failed harddrive) is a snugger fit on my failed hard drive than my other SATA cables. SATA 2, 3 and 4 don't attached to my failed hard drive, they just fall off. why is that?
 
Hey there again & Merry Christmas, @bobafart!

How is your SATA 1 Cable different than the others? Could you post a picture (e.g. via Imgur)? I'd recommend you check how the HDD would get recognized in another working PC rig. Check if the HDD would get properly connected to the SATA cables and SATA ports there. Hopefully, this will help us determine what could be wrong with the HDD itself.

The drive that you shared is an SSD, they all are with 2.5" form factor (mobile & laptop compatible). However, they are also compatible with a normal desktop PC system compatible with SATA. According to your PC specs, the motherboard incorporates SATA III (6 Gb/s) ports, so an SSD should be working flawlessly in the system. If you are afraid of any compatibility issues, I'd strongly recommend you check the official PC manufacturer's website or get in touch with their customer support. However, an SSD uses the same connectivity as a standard desktop HDD, so in terms of connection I doubt you will face any difficulties.

Keep me posted, though & Happy Holidays! :)
SuperSoph_WD
 
Solution