Possible PSU issue?

CEFproductions

Commendable
Dec 26, 2016
3
0
1,510
Hey guys,

So I need your help. I have a new rig with an EVGA 850w PSU. After leaving the system idling over X-mas I walked into my studio (where it sits) only to see it's sitting at the Asus bios (I have an X99 Deluxe II board).

So, I reboot it only to get to the POST and load up the BIOS. It shows that only the CD-ROM is visible along with another SSD (I have 5 SSDs in this rig).

So suspecting a PSU issue, I open the case, and first make sure there's no loose connections or cables that may have slightly loosened... All good!

I then unplug all the PSU Sata leads (there's 3 of them) and systematically test my CD-ROM lead with each port, then each othe cable (which power the SSDs).

What I found was, if I have both PSU Sata's plugged in to my PSU, system boots up just fine, loads Windows 10 and business as usual.

However, if I have all 3 PSU Sata leads plugged in, it doesn't boot, goes to the BIOS and shows that only the CD-ROM is getting power, since I can't even detect any other SATA devices.

I highly doubt it's faulty cables or SATA controllers since this is a fairly high-end system and I chose quality parts since it's my work-station. Based on my somewhat limited computer-building knowledge it seems as though the PSU isn't supplying power equally to all the SATA leads when they're all plugged in, and if I only plug 2 in (out of the 3 total) it seems to function better.

My other theory is somehow it's not supplying enough power? Again, it's 850w so I thought it would be more than enough...

Don't hesitate to ask for more details, I am desperately trying to figure this out.

I've now successfully booted it (since I need to do work today) and I have my SATA PSU leads routed out of ports SATA 2 and SATA 3 on the PSU but am currently without a CD-ROM or front case fan (it's powered off the same PSU lead).

Theories?

Here's the total rig in case you want hardware specs:

Asus X99-DELUXE II LGA2011-v3
2 x Crucial Ballistix Sport 32GB (4x8GB) DDR4 2400MHz Memory
Intel Broadwell-E i7-6800K 3.4GHz LGA2011-v3
Western Digital Red NAS 5TB SATA6.0 3.5"
Samsung 850 EVO 500GB SATA 6.0 SSD
Samsung 850 EVO 1TB SATA 6.0 SSD
Sandisk Extreme Pro 1TB SATA 6.0 SSD
ADATA SX900 128GB SATA 6.0 SSD (Games drive)
LG DVD REWRITER INTERNAL 24X DVD REWRITER Optical Drive
Corsair Hydro Series H80i GT Intel/AMD Extreme Performance Liquid CPU Cooler
Asus ROG Strix GeForce GTX 1060 6GB DDR5 Video Card
EVGA SuperNOVA 850 G2 850W Fully Modular Power Supply
Fractal Design Define R5 Black Mid Tower Case
UAD-2 DUO Custom Audio PCIe Card
 
Sounds like one of the SATA connectors might have developed a short. Test them one at a time and see if you can reproduce the problem. If this is the case, you can order another cable from EVGA or use a molex to SATA adapter for your drives.
 

CEFproductions

Commendable
Dec 26, 2016
3
0
1,510


Thanks! Will give that a test. Is this a common thing? And if there's a short in one of the connectors is that enough to brick all of the other SATA connections? This is my third build and I've never had this happen so any experience is greatly appreciated.

Will give it a shot and let you know.
 

CEFproductions

Commendable
Dec 26, 2016
3
0
1,510
Just wanted to provide an update! I'm more than like 90% sure I've isolated the short to the CD-ROM unit. Further research on this particular LG unit (model number GH24NSC0) shows they're seriously low-quality on the controller build and that people have had issues with these (most sites give them ok reviews but on LG's page they're pretty consistently low-scores). I guess I get what I paid for, and a good reason why they only cost $20. Either that or I just ended up with a bad unit.

Once I disconnected and re-tested, it was isolated down to either the PSU SATA cable, the front-case fan (which connects via molex to the same lead as the CD-ROM) or the CD-ROM unit.

All I can say is I'm now running perfect boots, with a front-case fan but no CD-ROM. Luckily I barely need it for anything but looks like if this fixes the issue, I'm ordering a better unit. Buyer beware!

Let this be known that the LG DVD Re-writer model GH24NSC0 is what I have and I would say based on poor quality control, possibly buy up to a slightly better unit.

Will keep checking and provide an update if things change!
 


It can can trip protections in the PSU. SSD's use very little power, I just can't see one overloading the PSU.