New computer build has no video output

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Joedan7

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Apr 9, 2015
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We built a new PC for Christmas and we powered it on. We were able to view the computer screen with all the expected setting displayed. We started loading MS Windows 10 Pro 64 bit from thumb drive. After a few minutes the display went blank and we can't get any video from the HDMI port on the graphic card.
 
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Joedan7

Reputable
Apr 9, 2015
9
0
4,510
MSI GTX 1060 Armor 6G OCV1
Asus Z170-A MB PN 90MB0LS0-M0AAY0
EVGA 500W PS PN 100-W1-0500-KR
Seagate 2TB SATA HDD PN 9JB1N3-576
Intel Core i7 6700K 4.00 GHz Unlocked
Dark Rock Pro 3 250W CPU fan
HyperX FURY Black 16GB Kit (2x8GB)
LG WH16NS40 Super Multi Blue Internal
ROSEWILL ATX Case , Mid Tower Case with Blue LED Fan / Gaming Case for PC with Side Window Panel & 3 Fans Pre-Installed , Computer Case 2 x USB3.0 Port - NAUTILUS
No video using the VGA port from the motherboard either.

 
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Joedan7

Reputable
Apr 9, 2015
9
0
4,510
On a troubleshooting note everything was working fine up to and including installing windows. During this process th screen went blank.
All connectors have been checked and reseated with no effect.

 
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Joedan7

Reputable
Apr 9, 2015
9
0
4,510
It would appear that the PC was defaulting to DVI output only with the graphics card installed. After purchasing a DVI cable and connecting we now have video.
Thank you for your help!
 
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