AMD installed partly and Memory screw up

No_Tech

Commendable
Dec 26, 2016
6
0
1,510
Before I get started I will list down all the components that is my computer.

CPU: Intel(R) Core(TM) i5-4690K CPU @ 3.50GHz
Motherboard: MSI Z97M-G43 LGA 1150 Intel Z97 HDMI SATA 6Gb/s USB 3.0 Micro ATX Intel Motherboard
Memory: G.SKILL Ripjaws X Series 16GB (4 x 4GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800) Desktop Memory Model F3-12800CL9Q-16GBXL
Storage: Crucial BX200 480GB SATA 2.5 Inch Internal Solid State Drive - CT480BX200SSD1
Storage: 2 old hdd drives
Video Card: MSI Radeon RX 480 DirectX 12 RX 480 GAMING X 8G 8GB 256-Bit GDDR5 PCI Express 3.0 x16 HDCP Ready CrossFireX Support ATX Video Card
Case: an old Thermaltake
Power Supply: EVGA SuperNOVA 750 G2, 80+ GOLD 750W, Fully Modular, EVGA ECO Mode, 10 Year Warranty, Includes FREE Power On Self Tester Power Supply 220-G2-0750-XR

- OS Microsoft Windows 7 64 bit

After my computer failured to work I googled for a solution and found this article (same site). Sorry if my post is a bit messy, my mistakes will also be in the main paragraph. There is also a quick recap further down.
"PREFORM THESE STEPS before posting about POST/boot/no video problems!"

Nearly half a year ago, I upgraded from a gtx 460 (no longer working) to a msi amd rx 480 custom 8g card. I did everything to properly uninstalling and removing the nvidia drivers from the computer. I used 2 guides to help out. The first is from a youtube channel called "Nicolas11x12TECHX", and the second is from here "How to Completely Uninstall all AMD/Nvidia GPU Drivers". There was something that I did forget to do and that was to create a "restore point". After all that was done I carefully disconnected my computer and I added the new graphics card, and replaced my old power supply for the evga SN. While doing all of this on the carpet. My ssd is not fastened to the case, and received a little bit of bumps. Do to the design of the case I was unable to place the G card in the first slot. So I decided to place it in the second slot. Unaware that I made a few mistakes which I will get to later. I discovered that there were no standoffs around the motherboard. I asked my brother why half of them are missing. He said I did not need them all (my brother gave me his old computer case with a new motherboard in it). After I installed the new graphics card to the second slot, although I did hear a click I couldn't help but think that it wasn't fully secured (which I later found out to be true). After plugging back the computer and booting it up, everything seemed fine. The resolution was low but that is to be expected since I did not have the amd drivers. I downloaded the amd drivers and installed them, however I forgot to put Avast (antivirus) to passive mode so that it would not intervene in anyway. After I rebooted the computer, it could function properly saying that there was a hardware problem. So I did a series of changing the power supply to removing the graphics card. When it finally got to the recover system I immediately went to start repairing, it never finished. I wanted to reformat the computer but my brother lost the windows 7 boot usb. So after a week of torment of no computer time. My brother tried to help find out the problem, but to no avail. To make matters worse the computer was constantly suffering from a power issue as it would always turn back on. With no functions both my mouse and keyboard would always remain on. Even if the computer was fully off for 5 seconds. I couldn't help but wonder what was wrong. Did the little bumps that the ssd have made it not work? I figured it could not have been the evga power supply. Since the old one also showed no change in the computer's power issue. However after my brother made a new windows 7 boot usb. It did not help, but something popped up. Something finally different, that pointed to what could have been the problem the whole time. It was still a black screen but with text in it, stating it detects new hardware and the ram memory was at 12,000 mgb. That was when I realized that this might have been the problem as I should of have 16,000 mgb (16 gb ram). When I disconnected the computer case and took a look, all 4 ram hooks on one side were not fastened. Just one little push for the ram to click in, it was barely noticeable. It was like only at most 1mm out to less than that. I never checked the ram because I never touched it, but I realized that I did indirectly. Since I tried to place the graphics card in the first slot. Only to fail, but do to the size of the card and where the ram was placed. I must have hit the card on the ram, because the ram hooks is directly under the graphics card. Since I read that a post in this form I triple checked everything to make sure all the components were connected. I turned on my computer and it worked, no more power issues. Sadly the damaged was done. The nvidia drivers and files came back, with the drivers becoming "immortal" as I would put it. I did not empty the recycle bin but I figured that the nvidia files could not do anything. On the hdd drive (former main drive) is had the old drivers and files but I figured since it isn't the main it should not have any influence. Now back to the main ssd drive, the drivers install date is still the same as the day I got the ssd on January 2015. On the old hdd the date is at 2012. I believe the hdd had no part in what happened. when I checked the recycle bin the files did return somehow, and new files were created. Geforce still partly works. I can see the drivers but when I try to click to uninstall the them, nothing happens. The amd drivers are nowhere to be found but the files are there though incomplete I think. I do not know what to do, I am afraid I might screw up even more. The computer works and only the resolution is at max, drivers are absent therefore I cannot do much. I cannot play my steam games. I really want to enjoy my computer to its fullest but I can't.

Quick Recap
So here are my mistakes (minor/no problems = M to serous = S):
1. the case was place on the carpet = M
2. ssd is not secured to the case = M
3. the motherboard is missing half of its standoffs, resulting in minor problems when installing the graphics card in the second slot = M
4. evga power supply is longer thus is not the correct size = M
5. graphics card could not fit in first slot, accidentally dislodging all 4 ram cards, minimally and almost unnoticeable resulting in being the main problem = S
6. after turning on the computer, downloaded amd drivers, and forgot to create restore point, and to set Avast to passive mode = S
7. because all 4 ram cards were dislodged, it resulted in the computer in being unable to turn off, as it would soon turn back on = S
8. before discovering the ram issue, tried to do system recovery, with a outdated restore point = S

Do I need to download a program to remove the amd/nvidia drivers and files? If so which ones?

I am grateful for any help, and again sorry for my messy post.

Thank You
 
Solution
It sounds like you just need to install the new drivers. Download them from AMD, disable your virus scanner, and install them.
If you have issues with the old nvidia drivers, I would install new nvidia drivers/software and then uninstall them from the add/remover programs control panel.

Your computer has many drivers that it doesn't use. That's why you can plug all sorts of things and and just have them work. You don't need to remove unused drivers. In the past, they may have caused issues, but those problems pretty much disappeared with windows 7.

Hopefully your attempts to fix a hardware problem by messing with the software didn't result in any permanent damage. If your windows 7 install was corrupted, you might consider this a...
It sounds like you just need to install the new drivers. Download them from AMD, disable your virus scanner, and install them.
If you have issues with the old nvidia drivers, I would install new nvidia drivers/software and then uninstall them from the add/remover programs control panel.

Your computer has many drivers that it doesn't use. That's why you can plug all sorts of things and and just have them work. You don't need to remove unused drivers. In the past, they may have caused issues, but those problems pretty much disappeared with windows 7.

Hopefully your attempts to fix a hardware problem by messing with the software didn't result in any permanent damage. If your windows 7 install was corrupted, you might consider this a golden opportunity to upgrade to windows 10. Last I checked, the free upgrade is still available even though it isn't being pushed. You could download window 10 and do a clean install.
 
Solution

No_Tech

Commendable
Dec 26, 2016
6
0
1,510


Thank You so much. It was my second time building/upgrading a computer. So there's a lot things I still don't know about computers. I was mostly afraid to try something, as I believed I was going to screw up again. I left the nvidia drivers alone.

P.S. I forgot that it was September when I got the msi graphics card, I thought it was in early August.

P.S.S. Again Thank You So Much, I hope your Christmas went well and a Happy New Year! :wahoo:
 

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