ASUS LAPTOP RAM PROBLEM,please help :)

drizzy23

Commendable
Dec 27, 2016
2
0
1,510
hey,so i have an ASUS x555Lb laptop whic has a 4gb of ram installed on the motherboard already,its all godd but when i add my 4gb of ram to an free ram socket the pc only reads the 4gb of ram which i added.My laptop ony reads motherboard ram or the ram i put in the socket,doesnt read the both at once.When i add my ram then motherboard ram just dissapears,when i take it out then the motherboard ram works fine.What could the problem be?
Thanks in advance,
sorry for my broken english xD
 
Solution
They both need to be the same sticks, same speed, preferably Dual channel pairs if your Mobo support its, otherwise it will only recognize one of them.

drizzy23

Commendable
Dec 27, 2016
2
0
1,510


Alright,got you,thanks for taking your time to help,appreciate