Desktop Randomly Crash after a few minutes.

darky000

Commendable
Aug 29, 2016
14
0
1,520
I've been tinkering and looking for a solution for my problem for 4 days straight and I'm stumped. I've searched this forum for solutions to similar problems but it gives no errors on tests and I'm running out of ideas. This is a new setup I have built and fresh installation of Windows 10.

My desktop crashes randomly and reboots itself without any warning like a fresh press on the reset button. Usually reboots on average 15minutes. Everything is new besides the GPU , PSU, and HDD which has no issue before my upgrade.

Specs:

CPU: i5 6500 6th gen
Mobo: AsRock H170 Pro4
Ram: (1 x 8gb) DDR4
gpu: AMD HD 7800
hdd: Hitachi 1TB
OS: Windows 10 (no product key, free version)
PSU: Coolmaster 450W Bronze

What I have tested from what can cause these crashes are:

1. I changed my PSU to a different one with 500W - same issue
2. moved the RAM to a different slot (it is situated at slot 1 now) - same issue
3. ran the Windows Diagnostics Tool for Ram test - no errors
4. checked the event log - no critical red or yellow... there are numbers on how many crashes happened but no details or something I can click to
5. updated all my drivers to the latest after installing the mobo cd disc included - same issue
6. checked the temperature - cpu is at 45C playing Torchlight 2 and 27C on gpu. Yes, it is cold in my place right now.
7. checked "defer feature updates" on Windows 10 to prevent auto rebooting from windows update - same issue
8. followed the instruction from a youtuber about seeing the "Woops there is a problem in your computer" with a big :( on Windows 10... it is not showing anymore but the same issue still persist on random rebooting.
9. Tried to not run any games and left it there to idle my GPU. - same issue
10. Updated my GPU driver to the latest - same issue

My next step is to reinstall Windows 10. Can this cause a random crashing from a corrupted OS?

Anything you can give me to run some tests or an outright say on what the problem is (I really wish)? I appreciate any thoughts! Thank you.


UPDATE: I went to Safe Mode and left my computer for 2 hours and it is not crashing! I am now in the process of reinstalling windows. My question would be why this is happening? I only installed the essential Mobo disc and GPU driver and nothing else at first.
 
Solution
I fixed the crashing! I'll post my findings here.

After the SAFE MODE, I left it waiting for a crash to happen. No crash happened after an hour. It should be a driver's issue, I thought. I continued with the reinstallation and DIDN'T install the Motherboard driver the second time and it works wonder! I don't know why this is but the Motherboard driver seems to be the issue. I installed the latest driver from their website on my 5th point which can be unclear with no specifics coming from me on my first attempt.

All I did from my first fresh installation was installing Motherboard driver, gpu driver, and audio driver from realtek.

Anyway, thanks Paul NZ for the reply! I did get paranoid with my pc and overthink stuff.
Use memtest to test the ram not the windows program. It's useless and too short

Download the drivers from the mobo maker's site not from cd. They maybe out of date

And dont install appcharger or any oc programs. They'll only crash the system

Update the BIOS


 

darky000

Commendable
Aug 29, 2016
14
0
1,520
I fixed the crashing! I'll post my findings here.

After the SAFE MODE, I left it waiting for a crash to happen. No crash happened after an hour. It should be a driver's issue, I thought. I continued with the reinstallation and DIDN'T install the Motherboard driver the second time and it works wonder! I don't know why this is but the Motherboard driver seems to be the issue. I installed the latest driver from their website on my 5th point which can be unclear with no specifics coming from me on my first attempt.

All I did from my first fresh installation was installing Motherboard driver, gpu driver, and audio driver from realtek.

Anyway, thanks Paul NZ for the reply! I did get paranoid with my pc and overthink stuff.
 
Solution