Ok, I have been around the block with this quite a few times. ..I will try to make this as short as possible. Lag,rubber banding,highjitter,inconsistent upload speeds are the issues. Only on certain days, consistently worse around 5pm to 12 midnight EST time. Carried on when it stops. But occasionaly it will work fine for a couple days. And it also acts up in the morning and throughout the day with varying severity. Affects online games, specifically tons of issues playing overwatch, an online fast paced game by Blizzard. Streaming to twitch,YouTube etc. And occasionaly slow download/upload speeds as well. I troubleshooted before, bliz says it's ISP, ISP supervisors say that they fixed the issue after I finally got in touch with them and supplied logs,ping,pathping,trace and winmtr the first time. They said it was an issue with windstream of some sort. Anyway about a day and a half after they told me it was fixed my ping in overwatch was back to normal..45ms no jitter no packet loss great consistent upload speed for stream. Well,it lasted about 8,9 hours and jumped to 69ms but still usable infrequent packet loss that night and 2 days after...Now it's bad again . 69-130ms always climbing and lowering. Kinda like this 69,70,71,72,73,74,75,76,69,71,72,73,666...Etc. till it slowly cimbs up at the times it's been acting up badly. Recent tests i sent show no obvious issues on regular ping,pathping and trace. But winmtr sure does show the loss in overwatch if I monitor the game and plug in game server IP. ISP told me that they did not see an issue and they could/would not use winmtr they wanted those other logs....I need to prove it and show them the issue exactly. Any advice ? ...Here, I will give you some of these logs if it helps. Short specs summary,
Armstrong /Zoom cable internet is isp, I'm on cat6 cable,got a new one to make sure it wasn't that, an arris dg2470 modem/router combo for internet, issue across multiple PC's but for the sake of being thorough mine is windows 7 64 bit, i7 4790k CPU,gtx980 GPU, 8 gigs of ddr3 ram,SSD,no HDD Network adapter is fine. Here are some recent logs I have uploaded to pastebin..I will update with them in a minute.
More Info : they say router is golden on all channels no downstream drops when they have logged in, but I can't access it myself and,they say no port blocking... Supervisor offered to let me get a regular modem so I can get my own router and have access. I have an appt next Friday...But he was acting avoidant kinda. I worry he wants to dump the responsibility on me if I go that route.
LOGS
This Morning to Google
http://pastebin.com/uDEYT9nw
http://pastebin.com/7XRYVWuj
http://pastebin.com/z3s3qJrc
http://pastebin.com/dUzDyJSE
This Morning to US Central Server that Blizzard lists on support website for overwatch in case you can get ip from in game.
http://pastebin.com/y1Jj7H9N
http://pastebin.com/42ueqQVt
http://pastebin.com/ALnTga4x
http://pastebin.com/t2buAxWH
i see the packet loss on ping test but why is there no exact hop tracking...and the tracert. it showed much more info when i did the same test a few weeks ago lol
Armstrong /Zoom cable internet is isp, I'm on cat6 cable,got a new one to make sure it wasn't that, an arris dg2470 modem/router combo for internet, issue across multiple PC's but for the sake of being thorough mine is windows 7 64 bit, i7 4790k CPU,gtx980 GPU, 8 gigs of ddr3 ram,SSD,no HDD Network adapter is fine. Here are some recent logs I have uploaded to pastebin..I will update with them in a minute.
More Info : they say router is golden on all channels no downstream drops when they have logged in, but I can't access it myself and,they say no port blocking... Supervisor offered to let me get a regular modem so I can get my own router and have access. I have an appt next Friday...But he was acting avoidant kinda. I worry he wants to dump the responsibility on me if I go that route.
LOGS
This Morning to Google
http://pastebin.com/uDEYT9nw
http://pastebin.com/7XRYVWuj
http://pastebin.com/z3s3qJrc
http://pastebin.com/dUzDyJSE
This Morning to US Central Server that Blizzard lists on support website for overwatch in case you can get ip from in game.
http://pastebin.com/y1Jj7H9N
http://pastebin.com/42ueqQVt
http://pastebin.com/ALnTga4x
http://pastebin.com/t2buAxWH
i see the packet loss on ping test but why is there no exact hop tracking...and the tracert. it showed much more info when i did the same test a few weeks ago lol