Problem with K70 RGB Rapidfire

Zahid Shabir

Reputable
Apr 5, 2015
267
0
4,810
I got this keyboard on Black Friday sales and it was good until around 1 hour ago first i thought my mouse had an issue as sometime left clicking would cause double click or right click the top option in the left click menu on chrome. then my keyboard would not type i forced restart my PC and it would not let me log in also the windows lock kept flashing as if i kept pressing it or something so i used a membrane keyboard i had lying around to log on to the HDD which i have password protected (k70 is still plugged in at this point) then on login screen it kept pressing enter so i disconnected it to log on i go on chrome and then re plug in k70 only to notice it is spamming the crap out of the -+/* and enter keys at this point i knew that the problem was definitely the numpad as those keys are close together around the numpad i disconnect the PC and open the CUE software to notice that the numpad 1 key is faintly shining green which i never set it to do so in the first place as no key on the numpad or to the right of the Y key has its own light but the rest of my custom lighting was working OK i quit the software and that did nothing (well the software was not even running during startup of windows) i posted this on corsair forums and have not recieved a reply there either
 

Zahid Shabir

Reputable
Apr 5, 2015
267
0
4,810


well like i said i tried what i could find including factory reset of the keyboard also i used my membrane keyboard to type and corsair cannot help as i got the keyboard from amazon warehouse it was brand new with some scuffing to the box and was said to have no damage what so ever (besides the box which i think the K70 might have fallen in a warehouse for it to be sold cheap to me) but i saved almost 40% in the process which is cheaper than what it goes for as used on eBay amazon were doing a deal get 20% off all warehouse products during black friday and i was already saving like over 15% before the extra 20% but seeing as i have looked at various forums the only reason people are having for this issue is spillage which is not what i have done i always keep food away from my K 70 (i used to eat at the PC when i was using my membrane till i got this) also i have until 1st Feb to return so i will ship it to amazon and see what they can do well i ended up losing (even though this keyboard was a steal) as i will now have to replace this with another one at roughly full price and on amazon the deals on this are bad currently like almost 4% off which is real bad as when i got it the keyboard was 15% off but as i am from the UK and PC prices are going up i have lost this awesome deal
 

msproject251

Reputable
Dec 14, 2015
347
0
4,810


Check the bakc of the keyboard where you will find a slider, set it to "1." Should be found next to the usb passthrough.
 

msproject251

Reputable
Dec 14, 2015
347
0
4,810


Contact corsair on corsair support, create a ticket and they will replace it for you.