Dell XPS 8500 - Replace 2 x 4gb with 2 x 8gb

ddragonballz

Commendable
Jan 1, 2017
13
0
1,520
Hi

Dell XPS 8500
Windows 7 64-bit
Motherboard: Dell 0YJPT1
Processor: Intel i7-3770 CPU @ 3.4GHz
Current Ram: 2 x 4gb pc3-12800

It came with 2x4gb from the factory. I've gotten 4 beeps recently from the beep-code which states "RAM Read/Write failure".

I just want to remove the two ram sticks and install/upgrade, assuming my current RAM is no good (I am using the computer to type this). According to this chart, I cannot JUST install 2 x 8gb into slot 1 and 2. Any input from anybody? Thanks

R1yfPNe.png
 
Solution
The reason why 2x8Gb is not listed as supported in the manual is because, as it's been mentioned above, it didn't make sense at the time to get such high capacity modules unless you wanted to have 32Gb. 4x4Gb was a lot cheaper than 2x8Gb. But since it does support 8Gb modules in a 4x8Gb configuration, there is no reason why it wouldn't support just 2 of them.
RAM can fail, but I wouldn't assume you have bad RAM until you've run it through a memory diagnostic. RAM can sometimes work its way loose and just need to be re-plugged in.
You should be able to use 2x8 GB sticks. At the time they created the support info, it was probably more expensive to do so. It won't be supported, but it will probably work. It's a standard configuration.
 

ddragonballz

Commendable
Jan 1, 2017
13
0
1,520


After the fault, I took out both ram chips and cleaned out the case of dust. I reinstalled the ram chips and no problems so far.

Do I have to download a memory diagnostic program? I will do the test after work.

What do you mean by, "It won't be supported, but it will probably work."

Thanks for the help
 

ddragonballz

Commendable
Jan 1, 2017
13
0
1,520


Just an update: I ran the Windows Memory diag tool and it found no problems. So far, no issues.
 

PhysX_HW

Distinguished
The reason why 2x8Gb is not listed as supported in the manual is because, as it's been mentioned above, it didn't make sense at the time to get such high capacity modules unless you wanted to have 32Gb. 4x4Gb was a lot cheaper than 2x8Gb. But since it does support 8Gb modules in a 4x8Gb configuration, there is no reason why it wouldn't support just 2 of them.
 
Solution