- Oct 13, 2013
- 27
- 0
- 10,540
Recently my portable WD Passport (Plugged in via USB 3.0 was giving me problems when listening to music or watching movies off of it. Playing music on any music player is causing the music to skip and the movies are freezing on every movie player i have.
My computer was running slow so i decided to use Auslogic to defrag my drives. Primary C drive and seconday D drive defragged just fine. When i went to select my passport it froze auslogic. I was unable to force close it through task manager via processes. I unplugged the drive and everything went back to normal.
Booting Windows when the drive is plugged in causes it to hang with a black screen and it wont proceed to the login screen. When unplugged it fires up as if there was no problem at all. (This drive hasn't ever had windows files on it and still currently does not. It only holds personal valuable pictures, movies, and music.
When plugging in the drive it takes a couple of minutes to detect it. I am able to navigate everything on it and access everything on it HOWEVER. It causes anything that uses it to respond extremely slow.
I attempted to use CrystalDisk to see if the drive was failing and it would launch the process but wouldnt visually launch the program until i unplug the drive.
When attempting to move even a small picture off of the drive it sits on discovering files for a while then just closes off the explorer without errors. Few times when it actually discovers the file(s) im attempting to move off of the drive it doesn't transfer. It sits a 0% and refuses to move.
I have attempted to:
- Defrag the drive - Both Auslogic and Built in Windows Defragger Froze until drive was unplugged
- ChkDsk - was unable to access the drive
- Uninstalling the drive - Persists when reinstalled
- Updating drivers - All are up to date. Everything from USB drivers to my Video Drivers
- Assigned it a proper drive letter.
- Checking bios for legacy mode
- Ensured that it was last in boot order.
- Tried a different cable
- Tried moving everything off one file at a time. - Unable to move even a single picture
- Formatting ( As much as i dont want to do this. It froze my explorer and i had to force close it)
- Check drive with CrystalDisk - Froze the program. Would physically launch but wouldnt visually launch until i unplugged the drive.
-Attempted to use PowerISO to make a virtual image of the drive for formatting - Froze the program
All of issues with freezing and slow performance are solved when i unplug the drive. I really dont wanna format the thing without moving my kids pictures off of it a the least.
Im am currently using
Windows 7 x64 Ultimate Edition
12GB Ram
x2 1TB WD Black Edition Internal HDD
XFX R9 280X 3GB
Gigabyte 990FXA-UD3 rev 4.0
AMD FX8350
Corsair 650w Builder Series
Western Digital My Passport 082A
If any additional information is needed feel free to ask.
My computer was running slow so i decided to use Auslogic to defrag my drives. Primary C drive and seconday D drive defragged just fine. When i went to select my passport it froze auslogic. I was unable to force close it through task manager via processes. I unplugged the drive and everything went back to normal.
Booting Windows when the drive is plugged in causes it to hang with a black screen and it wont proceed to the login screen. When unplugged it fires up as if there was no problem at all. (This drive hasn't ever had windows files on it and still currently does not. It only holds personal valuable pictures, movies, and music.
When plugging in the drive it takes a couple of minutes to detect it. I am able to navigate everything on it and access everything on it HOWEVER. It causes anything that uses it to respond extremely slow.
I attempted to use CrystalDisk to see if the drive was failing and it would launch the process but wouldnt visually launch the program until i unplug the drive.
When attempting to move even a small picture off of the drive it sits on discovering files for a while then just closes off the explorer without errors. Few times when it actually discovers the file(s) im attempting to move off of the drive it doesn't transfer. It sits a 0% and refuses to move.
I have attempted to:
- Defrag the drive - Both Auslogic and Built in Windows Defragger Froze until drive was unplugged
- ChkDsk - was unable to access the drive
- Uninstalling the drive - Persists when reinstalled
- Updating drivers - All are up to date. Everything from USB drivers to my Video Drivers
- Assigned it a proper drive letter.
- Checking bios for legacy mode
- Ensured that it was last in boot order.
- Tried a different cable
- Tried moving everything off one file at a time. - Unable to move even a single picture
- Formatting ( As much as i dont want to do this. It froze my explorer and i had to force close it)
- Check drive with CrystalDisk - Froze the program. Would physically launch but wouldnt visually launch until i unplugged the drive.
-Attempted to use PowerISO to make a virtual image of the drive for formatting - Froze the program
All of issues with freezing and slow performance are solved when i unplug the drive. I really dont wanna format the thing without moving my kids pictures off of it a the least.
Im am currently using
Windows 7 x64 Ultimate Edition
12GB Ram
x2 1TB WD Black Edition Internal HDD
XFX R9 280X 3GB
Gigabyte 990FXA-UD3 rev 4.0
AMD FX8350
Corsair 650w Builder Series
Western Digital My Passport 082A
If any additional information is needed feel free to ask.
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