Gigabyte z170x gaming 7 will not boot with m.2 installed after failed windows install to it

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bkennedy2

Commendable
Jan 3, 2017
4
0
1,510
Ok, so I just got a hand full of new parts. Everything seemed to be working fine. I installed a samsung 960 evo and booted to a windows bootable usb to install windows to the m.2. It was the only drive installed. I created a new partition and it automatically created 3 others for system reserve, recovery, etc. I then proceeded to install windows 10 Home, and left it while I went out to the gym. I come back and it had an error "could not get offline locale information" or something like that. So I went back and deleted each of the 4 partitions that were created and tried to create a new one from the un-allocated space of the full drive. It then gave an error saying it could not create the partition, I don't remember the error code. then it showed up as a 0 mb drive, I then refreshed the list and it disappeared. I rebooted the pc and it would not get past the splash gigabyte splash screen, freezing there. Stuck at A0 code on mobo. It is dual bios and I noticed that it would try to boot, then restart then try to boot again and get stuck at A0. Disconnecting the m.2 allows it to boot normally so I installed windows onto a sata ssd with no issues.

Please help!! It just won't get past the splash screen at all with the m.2 installed in either one of the 2 m.2 connectors on the board and it won't let me get into bios or anything. I don't know if it is the mobo or bios if the m.2 ssd is fried?
 
Solution
S
Have you tried a mobo/cmos reset?
1. remove the cmos battery.
2. short the two cmos reset pins together (look it up in the mobo manual)
3. reinstall the cmos battery
4. boot up into the bios and go to the screen to reset the mobo to factory conditions. Then, power down.
5. reinstall the m.2 drive and disconnect the SSD drive
6. try the windows install again.
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Scottray

Reputable
Jul 14, 2016
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Have you tried a mobo/cmos reset?
1. remove the cmos battery.
2. short the two cmos reset pins together (look it up in the mobo manual)
3. reinstall the cmos battery
4. boot up into the bios and go to the screen to reset the mobo to factory conditions. Then, power down.
5. reinstall the m.2 drive and disconnect the SSD drive
6. try the windows install again.
 
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Solution
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bkennedy2

Commendable
Jan 3, 2017
4
0
1,510


I have tried this using the internal cmos reset button. Same result, it will not boot to the usb with the m.2 installed. It will not do anything at all besides display the splash screen with the m.2 installed.
 
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bkennedy2

Commendable
Jan 3, 2017
4
0
1,510


I was having the issue before ever installing the sata SSD at all. when I first installed the m.2 it was the only storage device installed besides the bootable usb connected to usb 3.0 port. it seemed to be working fine and windows tried to install but it gave an error at a unknown to me point during the install. after which I deleted the partitions and tried again. While trying to create the windows partitions it gave an error that it was unable to do so, after this the problem began. It no longer showed up in the list in the windows install, and after shutting it down that first time after the error, it will not get past the gigabyte splash screen and will not allow me to enter the bios or respond from any keyboard entry I have tried.

However, removing the m.2 solves the issue. At which point I installed the sata drive and installed to it so that I could try to get it working, which I did, and it runs now, but still has the same issue with the m.2.
 
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Bobbinkin

Commendable
Jan 8, 2017
3
0
1,510
This exact issue occured with my computer when I installed the 960 EVO. I have the z97x Gaming 3 motherboard, and attempted to use the Samsung 960 Evo 256 gigabyte SSD as the bootable drive for my computer. I eventually gave up and just used my hard drive and removed the SSD. If anyone has a solution, please share!
Thanks
 
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P

Paul NZ

Polypheme
Sep 15, 2014
20,779
3
61,010


First thing. What version of Windows are you trying to install? That SSD needs drivers first, so you can boot from it

Second thing, the system MUST support booting from an NVME ssd. The BIOS that's on it HAS to support NVME as well. If it doesn't update the BIOS first



 
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Bobbinkin

Commendable
Jan 8, 2017
3
0
1,510
Hi, thanks for replying so quickly.
I successfully installed the most recent version of bios for my motherboard by use of a flash drive, yet the same issue is still occurring. I disabled the Gigabyte logo, and discovered that my MB is definitely registering my commands, but simply can't load setup or bios. To answer your questions, I'm attempting to install Windows 10. I don't believe that I can load any form of driver for the 960 EVO without actually being in Windows. As for my MB's compatibility with NVME drivers- well, that might be the issue. I can't imagine the problem is due to any other factor.
If you have any other suggestions please suggest forth. Thanks for trying to help me resolve this issue.
 
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Paul NZ

Polypheme
Sep 15, 2014
20,779
3
61,010
Well you need drivers then. Altho strange that it says this

(Socket 3, M key, type 2242/2260/2280 SATA & PCIe SSD support)

But, none of the BIOS updates say anything about supporting NVME.

You could try enabling AHCI, change UEFI to other OS, and enable secureboot

if this is 64 bit. See if it asks for the Win10 DVD, if you're installing Win10

I would say you need a PCI-E card to mount that on. If it's meant to be PCI-E


 
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mmceorange

Commendable
Jan 12, 2017
1
0
1,510
I just did this myself with the same ssd drive. You need to find the Samsung 960 Evo WHQL drivers, and load them from a usb drive during Windows setup. HOWEVER.. this probably does not solve your boot problem. As of this morning, I am also having boot issues with this drive in my Asus Pro Gaming motherboard, saying unauthorized changes have been made to the UEFI. I am currently attempting a live reinstall from a previous Win7 installation on a different drive.
 
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bkennedy2

Commendable
Jan 3, 2017
4
0
1,510
I am posting back to follow up. I ended up returning the drive and getting another. Same 960 evo m.2 drive. The replacement drive did not have any of the issues the other was having.

Also, I have the gaming 7 and did not need to pre-install any drivers. I made a bootable USB of the most up to date version of windows 10 Home and booted to that, then installed to the m.2 drive and it all worked perfectly.
 
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