All internet access blocked at home only on my desktop

Ummmmm

Commendable
Jun 14, 2016
8
0
1,510
I went out of state for Christmas with my computer off and when I came back to play some new games I got for the winter sale, steam couldn't connect. Then I went to google to see if steam was down, then chrome said "Your Internet access is blocked" "ERR_NETWORK_ACCESS_DENIED"

Things I have tried:
-reset my router
-unplugged USB WiFi
-took USB WiFi off the base and plugged directly on the front panel
-looked at my firewall settings
-deleted my free trial of Norton (I own Norton but haven't downloaded it yet)
-deleted unnecessary programs that look suspicious

I hope I don't have a virus, but this started while the pc was off. Windows 7 Home Premium 64-bit

I recently got this pc used from a family member, I have since factory reset the computer. I just don't want to download my games again. So this is an option.
 
Solution
Did you fully uninstall norton or just 'delete' it?

It's a fairly common occurrence for anti-virus programs, especially if you have more than one installed.

Ummmmm

Commendable
Jun 14, 2016
8
0
1,510
Yes, all of my other devices work properly. I right clicked on Norton and deleted it. So I may not have fully uninstalled it. I will look up how to fully uninstall it now.