Screen stuck on "Verifying DMI Pool Data...." - GIGABYTE GA-78LMT-USB3

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Joab4652

Joab4652

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Apr 22, 2012
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Hi. I bought three GIGABYTE GA-78LMT-USB3 motherboards for a basic PC I'm building for someone ,and when I power it on, the screen displays this text: "Verifying DMI Pool Data...." on two of the three motherboards I ordered. The first motherboard of the three was completely dead. Only the fans and lights would power on. No USB or video signal. Not even the motherboard speaker would beep, so I RMA'd it. The second mobo's USB and video output works fine, but stays stuck on the text I mentioned above, no matter what I do.

Things I've tried:

-Reseting the CMOS multiple times
-Tried both sticks of RAM on all DIMM slots, trying one stick at a time.
-Disconnected all hard drives and USB devices.
-Disconnected all internal connectors besides the ATX 8-pin and 24-pin connectors.
-Flashing the BIOS (detects USB flashdrive as a floppy disk and says "0 files found")
-Installing Windows 7. (doesn't boot from the USB flashdrive)
-Made sure the CPU and RAM were properly seated.
-Used working RAM from my own PC.
-Used my working PSU and RAM together.
-Running the PC with the mobo outside the case.
-Loading optimized BIOS settings

Despite all this, it fails to do anything other than to keep displaying that text.


Specs:

Motherboard: GIGABYTE GA-78LMT-USB3
CPU: AMD FX-6300
HDD: WD Blue 1TB
RAM: G.SKILL Ripjaws X Series 8GB (2 x 4GB)
Case: Rosewill Challenger
PSU: EVGA 500W

I'm pretty stumped. I built a PC about a year ago with these exact same parts, excluding the case, and it worked flawlessly.

So, thinking that the second motherboard was also faulty, I RMA'd it as well.
Then the third motherboard arrives, and I get the exact same issue as the second. I tried the things described above to this new mobo and it doesn't want to budge. Same exact screen, same exact text. I don't know where to go from here. The obvious thing would be to test the CPU from the other PC to ensure that the CPU is not at fault, but I want to try any other possible solutions before resorting to that. Any help would be greatly appreciated.
 
Solution
C
That is DDR3-1866MHz memory.
Memory is qualified for AM3+ 990FX/990X/970, not your AMD 760G model.

Memory Clock options for your model are:
This option is configurable only when Set Memory Clock is set to Manual. Options are: X4.00, X5.33, X6.66, X8.00.

No option for X9.33 for DDR-3-1866MHz.

It looks like the memory is not compatible even though the SPD speed is 1600MHz. I don't know how you could have "Load optimized BIOS settings" if the PC stays stuck at Verifying DMI Pool Data. If you can get into BIOS try adding a slight increase to NorthBridge Volt Control or I would use slower memory (DDR3-1600MHz).
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Calvin7

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Feb 19, 2013
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That is DDR3-1866MHz memory.
Memory is qualified for AM3+ 990FX/990X/970, not your AMD 760G model.

Memory Clock options for your model are:
This option is configurable only when Set Memory Clock is set to Manual. Options are: X4.00, X5.33, X6.66, X8.00.

No option for X9.33 for DDR-3-1866MHz.

It looks like the memory is not compatible even though the SPD speed is 1600MHz. I don't know how you could have "Load optimized BIOS settings" if the PC stays stuck at Verifying DMI Pool Data. If you can get into BIOS try adding a slight increase to NorthBridge Volt Control or I would use slower memory (DDR3-1600MHz).
 
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Solution
F

fensterlips

Commendable
Jan 12, 2017
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0
1,510
I have the exact same motherboard a Gigabyte GA-78-LMT-USB3 using an AMD FX-6300 CPU also but my memory is 2 Corsair 4GB sticks of DDR3-1600 which is compatible. I think we might be guessing at answers here.
I think this is a software problem - maybe BIOS, maybe Windows. This board uses the old BIOS not the new. There are a lot of potential settings issues but if I start flailing through settings it could really be messed up.
I booted with a second drive and PC Mint Linux. When I "explored" the Windows 10 drives C=Boot, E=Users, and G=Backup Repository of photos, docs and music from Linux everything seemed fine but upon reboot Windows 10 wouldn't find it's boot sector. When I got that fixed, (I don't remember how - whether a Boot fix or Macrium Reflect Restore) it would boot but not see the second drive (E:) with the Users and Programs so I couldn't login.
I finally did a new install all on C: and that seemed to work even though not what I wanted. I did a Reflect Restore again from a Full Image on a USB drive (F:) to C: and D: ( D is the 100MB Reserved Sector on the Samsung SSD)
Now it is stuck on "Verifying DMI Pool Data..."
Not sure where to go on this...
Has anyone found a solution??
 
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canucks43

Prominent
Oct 1, 2017
3
0
510
Same problem with this MOBO

From the beginning it showed some issues booting from a usb flash drive. I decided to do a fresh install of Freenas 11 because my Plex stopped updating. The install appeared to go well and I removed the install disk and rebooted the computer. I restarted the system and let run for 30 minutes and came back. The screen read “DMI Verifying pool data" I left the computer run over night in the event that it just needed additional time. Woke up in the morning and the computer was still stuck on the same screen. I have tried the following trouble shooting steps
1. I attempted to but with the previous usb drive that had Freenas 10 installed on it. This is the USB drive that had been working for the last 7 months.
2. I wiped the drive Freenas 11 and did a fresh format to FATS32 and reinstalled Freenas 11 on drive without an issue. Booted system back up but same problem.
3. I took the removed everything from the MBO except the PSU, RAM and case connections. I hit power with Freenas 11 usb and same problem.
4. I tried the Freenas 11 and Freenas 10 USBs on every single USB port and same problem.
5. I tested the RAM sticks in my main PC and they worked fine.
6. I tried different RAM configs without a success.
7. I removed the CMOS battery but same thing.
8. I tried evry possible config that I could think of regarding plugging and plugging MOBo connections and same thing.
9. I have wasted 3 days troubleshooting this without success.

All hardware on is from the Gigabyte compatible list.
I have sent an RMA request to Gigabyte but from what I have read their RMA process and service is pretty bad.
 
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mikehawkin

Prominent
Oct 1, 2017
3
0
510
After some research I discovered that DMI Verifying pool data means the BIOS is looking for the Desk Management Interface which for most people is the Windows boot files. For some people, like you, are Linux boot files. I finally got it to boot by removing all the USB connected and secondary hard disks. Just the main, or in Windows parlance, the C drive and its separate boot sector. At this point it seemed to boot fine. I then started adding the secondary drives and USB drives. It seemed fine after that.



 
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canucks43

Prominent
Oct 1, 2017
3
0
510
Thanks mike.
I went back and diconnected all the drives . I left the dvd connected and reinstalled the Freenas 11 OS on a fats32 formatted usb. I then restart the computer, ejected freenas install disk, went into bios and set usb hdd as 1, set usb fdd as 2 and saved configuration and powered down. I then unpluged my usb keyboard and the dvd drive. I left only the usb drive with the freenas OS connected and powerd back up.
Unfortunately it was the same result. At this point i think the BIOS may be corrupted
I tried to see if i could use Qflash to possibily reflash my bios but Qflash is not detecting my second USB that has the BIOS files.
Even though the usb drive shows up in the Fist boot option.

Im stumped.

 
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mikehawkin

Prominent
Oct 1, 2017
3
0
510
I think I would try changing the
BIOS back to factory settings and see if that makes the difference.


 
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mikehawkin

Prominent
Oct 1, 2017
3
0
510
The one thing I see as consistent is Freenas you are building your system with. I would try something else to see if the problem persists. It doesn't sound logical but that's your remaining option if you have a clean box with the default BIOS and the machine still doesn't boot.Ive found Gigabyte motherboards pretty reliable. A DMI verifying pool data as you recall, is just the BIOS looking for a boot sector. In your case it's not found. Try building the machine temporarily with a Windows build. Any version should work. I would use a factory built DVD with one hard disk. See if that goes. If it starts to work you know where your problem is. I've had Linux platforms that build, boot and run smooth as glass and others that are really hard to get right.



 
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canucks43

Prominent
Oct 1, 2017
3
0
510
I reflashed bios by using msdos usb. That usb bootes fine for some reason. I tried six dirrent install configurations and they installed bit would not boot.
I used 3 separate CFs with freenas 10, Freenas 11u4, and a Freenas 11 from 8/9/17.
I installed each to a gpt and mbr fat32 usb. Reformatted the usbs with minitool after each boot failed. I made a msdos install usb with Rufus and that also failed to boot. I waiting for a new sandisk usb to attempt one final install before i send it to Gigabyte.
 
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