Write Protected and Not recognized External HD
- Thread starter viris123
- Start date
Solution
Welcome to the community, @viris123!
I'm sorry to hear about your issues with the WD external HDD.
However, I'd kindly ask you to share more details about the troubleshooting you have done so far. If you have access to another working PC/laptop, I'd advise you to check how the external WD drive is recognized there. Since you have trouble detecting it on your PC, you should definitely try swapping the USB port and the USB cable that is connecting the drive to the computer.
I'd also strongly recommend backing up all important data from the external HDD as soon as you gain access to its contents. This is how you will avoid the potential data loss. Afterwards, it might be a good idea to run the QUICK and EXTENDED tests from our...
I'm sorry to hear about your issues with the WD external HDD.
However, I'd kindly ask you to share more details about the troubleshooting you have done so far. If you have access to another working PC/laptop, I'd advise you to check how the external WD drive is recognized there. Since you have trouble detecting it on your PC, you should definitely try swapping the USB port and the USB cable that is connecting the drive to the computer. I'd also strongly recommend backing up all important data from the external HDD as soon as you gain access to its contents. This is how you will avoid the potential data loss. Afterwards, it might be a good idea to run the QUICK and EXTENDED tests from our...
SuperSoph_WD
Glorious
- Jul 30, 2014
- 6,758
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Welcome to the community, @viris123!
I'm sorry to hear about your issues with the WD external HDD. However, I'd kindly ask you to share more details about the troubleshooting you have done so far. If you have access to another working PC/laptop, I'd advise you to check how the external WD drive is recognized there. Since you have trouble detecting it on your PC, you should definitely try swapping the USB port and the USB cable that is connecting the drive to the computer.
I'd also strongly recommend backing up all important data from the external HDD as soon as you gain access to its contents. This is how you will avoid the potential data loss. Afterwards, it might be a good idea to run the QUICK and EXTENDED tests from our Data LifeGuard Diagnostics for Windows. They will help us determine the health and SMART status of your external drive.
Hope this helps you. Keep me posted with the details.
SuperSoph_WD
I'm sorry to hear about your issues with the WD external HDD.
However, I'd kindly ask you to share more details about the troubleshooting you have done so far. If you have access to another working PC/laptop, I'd advise you to check how the external WD drive is recognized there. Since you have trouble detecting it on your PC, you should definitely try swapping the USB port and the USB cable that is connecting the drive to the computer. I'd also strongly recommend backing up all important data from the external HDD as soon as you gain access to its contents. This is how you will avoid the potential data loss. Afterwards, it might be a good idea to run the QUICK and EXTENDED tests from our Data LifeGuard Diagnostics for Windows. They will help us determine the health and SMART status of your external drive.
Hope this helps you. Keep me posted with the details.
SuperSoph_WD
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