I need a GPU expert PLS help me!!!!

So one day like 6 months ago I was playing GTA V just fine and the software for my 7870 updated and I got a few errors and the instalation did not complete properly.
Since then I was unable to play any video games,they kept on crashing instanly.
I upgraded my gpu instead of trying to fix this software issue.
My friend is trying to use the card now,there is signal and he can watch videos but he tries to install the drivers the instalation jumps from 70% to 100% and then he gets a message about something not getting installed properly.
When he tries to run any games they just dont work.
Is there a way to fix my gpu after got [watch your language] by a software update?
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  1. "and the software for my 7870 updated"

    I'm sure it's just me but I don't understand, are you saying while you were playing the game your videocard 'software' updated itself?

    Leaving that aside for now, the fact that the card didn't work in your system, and now doesn't work in his system, seems to imply the problem is with the card itself. The only 'software' that transfers over with the card is the firmware of the card. I'm not seeing how the card's firmware somehow just updated itself spontaneously. Did you do it? The drivers your friend is trying to install, those are drivers he downloaded himself right? What happens if you try the older drivers you used to use?
  2. No i got a notification so I updated the driver and after that I got a black screen after wins logo.
    The card works I get a signal and stuff and can watch videos but after installing drivers I get black screen after windows logo and the same issue happened to my friend
  3. goto amd website and download the right driver for your os and gpu.
  4. It sounds like something didnt install correctly. The installation may "complete" but it usually gives you a log. On that log page, it will tell you, usually near the bottom, what the issue was. Try to install again and look at the log to see what it says. You could also try to revert to an old driver. Sounds like it may have gotten messed up during install.
  5. dontlistentome said:
    "and the software for my 7870 updated"

    I'm sure it's just me but I don't understand, are you saying while you were playing the game your videocard 'software' updated itself?

    Leaving that aside for now, the fact that the card didn't work in your system, and now doesn't work in his system, seems to imply the problem is with the card itself. The only 'software' that transfers over with the card is the firmware of the card. I'm not seeing how the card's firmware somehow just updated itself spontaneously. Did you do it? The drivers your friend is trying to install, those are drivers he downloaded himself right? What happens if you try the older drivers you used to use?
    No i got a notification so I updated the driver and after that I got a black screen after wins logo.
    The card works I get a signal and stuff and can watch videos but after installing drivers I get black screen after windows logo and the same issue happened to my friend
  6. rgd1101 said:
    goto amd website and download the right driver for your os and gpu.


    Already did and my friend did that too on his pc and issue is the same .
    We get an error and after rebooting the pc we get a black screen after WIN logo,so we have to reboot in safe mode and uninstall the driver.
    I think that the software update did something to my card but I dont know how to fix it.
  7. zyos11 said:
    rgd1101 said:
    goto amd website and download the right driver for your os and gpu.


    Already did and my friend did that too on his pc and issue is the same .
    We get an error and after rebooting the pc we get a black screen after WIN logo,so we have to reboot in safe mode and uninstall the driver.
    I think that the software update did something to my card but I dont know how to fix it.


    So it is fine once you uninstall it? Are you installing the correct driver? Here is the package assuming you have windows 10. I have the same driver on my 7970 and no issues.
    http://support.amd.com/en-us/download/desktop?os=Windows+10+-+64
  8. czar357 said:
    zyos11 said:
    rgd1101 said:
    goto amd website and download the right driver for your os and gpu.


    Already did and my friend did that too on his pc and issue is the same .
    We get an error and after rebooting the pc we get a black screen after WIN logo,so we have to reboot in safe mode and uninstall the driver.
    I think that the software update did something to my card but I dont know how to fix it.


    So it is fine once you uninstall it? Are you installing the correct driver? Here is the package assuming you have windows 10. I have the same driver on my 7970 and no issues.
    http://support.amd.com/en-us/download/desktop?os=Windows+10+-+64

    yeah I know Im using the correct drivers,my friend is using the correct drivers too.
    I think that something happened to the firmware on the card of something and thats why we are having this issue.
    I wonder if there is something taht we can do to reset something on the card to factory settings.
  9. Do you have any third party overclocking software installed? MSI Afterburner maybe?
    Uninstall anything like that and make sure you click yes to remove it's profiles.

    After that use DDU (Display Driver Uninstaller) to completely remove the drivers.

    Now install the latest graphics card drivers and see what happens.
  10. ShadyHamster said:
    Do you have any third party overclocking software installed? MSI Afterburner maybe?
    Uninstall anything like that and make sure you click yes to remove it's profiles.

    After that use DDU (Display Driver Uninstaller) to completely remove the drivers.

    Now install the latest graphics card drivers and see what happens.


    Did that and it didnt work. :c same thing happens.
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