canon printer has started smearing

cyberrich

Honorable
Aug 21, 2013
36
0
10,530
I've got a canon i250 which is hardly used but recently I bought some black cartridges for it. They were cheap but it said they were compatible. I printed a one page document which printed perfectly. A few days later I tried to print a longer document and it came out with smudges in various places. I've just heard that if you load too much paper it can cause this. I had put more paper in than usual. I left it overnight thinking that resting the printer would solve it, but it's still the same. Can anyone help? Thanks.
 

t53186

Distinguished
Its not the paper. Your printer probably came with software to allow you to clean and align the printheads, might even find it in Control Panel > devices and printers > check the printer properties or preferences and look for a maintenance tab or menu. Clean the printheads and run the alignment, see if that takes care of the symptom.