Chkdsk shows no errors but WD Diagnostics show Status Code: 07 error

manpreet66

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I ran a quick test on my WD Green 2 TB HDD but the test did not complete. It reported, "Status Code: 07) so I assumed that the HDD is dying. But then I ran check disk which showed there is nothing wrong with the disk, not even a single error or bad sector.

Which test should I believe?
 
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Hey there, @manpreet66!

I'm sorry to hear about your issues with the WD Green HDD, however, if you can still access the data on the drive - back it up somewhere else immediately!
Chkdsk does a completely different testing on the drive when compared to the brand-specific diagnostic tool (WD Data LifeGuard or any other HDD diagnostics utility). CheckDisk is mainly concerned with the integrity of the file system data structure on the drive, whereas our DLG tool runs various hardware-specific tests that ensure that the HDD is healthy.
Basically, if there was something wrong with the directory or a corrupted system files, then CHKDSK would have indicated an error and attempted to fix it. (Depending on the command you ran in CMD prompt)...
Hey there, @manpreet66!

I'm sorry to hear about your issues with the WD Green HDD, however, if you can still access the data on the drive - back it up somewhere else immediately!
Chkdsk does a completely different testing on the drive when compared to the brand-specific diagnostic tool (WD Data LifeGuard or any other HDD diagnostics utility). CheckDisk is mainly concerned with the integrity of the file system data structure on the drive, whereas our DLG tool runs various hardware-specific tests that ensure that the HDD is healthy.
Basically, if there was something wrong with the directory or a corrupted system files, then CHKDSK would have indicated an error and attempted to fix it. (Depending on the command you ran in CMD prompt) However, if the WD Green HDD is going back, then DLG is definitely the source you should trust at this point. A healthy WD hard drive should pass without any errors both the QUICK and the EXTENDED tests.

Make sure you check the warranty on your WD drive. IF it's still covered, you should be able to RMA it and get a replacement from our Customer Support.

Good luck!
SuperSoph_WD
 
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manpreet66

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Unfortunately, warranty expired a few months ago. I installed trial version of HD Sentinals, which tells me that the Hard Disk is 94% healthy, Today it dropped to 93%. Is there any way I can save this HD from dying for atleast 1 year?
 
Hey there again, @manpreet66!

I'm sorry to hear about your warranty expiring as well. If you can still access the contents on the WD Green, you should still be able to copy them somewhere else to prevent the potential data loss. Get as much of the data as you can copied/duplicated on a different hard drive, external or internal, you could also use a cloud storage service, if you don't enough space or storage devices available.

Unfortunately, mechanical hard drives tend to be unpredictable when it comes to such hardware corruption. Just make sure you save the files somewhere else. However, nobody can say for sure how long this WD Green of yours will last. You should definitely look for a replacement as its health will most probably continue to degrade which would also influence your whole PC's performance even if it's not a system drive. The motherboard will still try to read/write data from this HDD, which will significantly slow all other processes. Still, putting more stress on the drive by using it won't help, so be careful.

Hope this helps you. Let me know if you have more questions.
SuperSoph_WD
 

manpreet66

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Thanks for replying, I do have another question. Does using 'Hibernate' instead of 'Shut Down' affect the hard disk in any way? I do shut down computer occasionally but most of the times I only use hibernate option to save time. Can this damage HDD?
 
I've not seen a case where Hibernation kills a hard drive. The whole process of Hibernating is basically your computer saving its current state to your HDD, more specifically it saves the contents from the RAM (memory) into a file on the hard drive. This allows you to boot up the computer and load the previous state from your HDD into its RAM. How fast that process is depends on the capabilities of your hardware.

I guess the number of write/read cycles could increase at some point because of all the data that's being written onto the HDD when you go into Hibernate mode and then there's the huge amount of reads when you come out of it. However, it shouldn't shorten the lifespan of the hard drive itself.

Either way, HDDs are pretty sensitive, that's why regular backups of your data are essential! Everybody does it because it's better to be safe than sorry, right? :)

Good luck!
SuperSoph_WD
 

manpreet66

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Thanks