Recovery Files from HDD

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Vegeta_08

Commendable
Jan 6, 2017
5
0
1,510
Hello all,

I have a HDD from a surveillance DVR system. I believe the HDD is malfunctioning because I cannot replay any videos on my dvr.

I bought a HDD docking system and connected the HDD to my laptop. I had to manually assign a letter to the HDD in order to see it in the 'My Computer." I then could not open the drive and recieved a "drive must be formatted" message. I did not format.

Instead I installed "easeus recovery software" and proceeded to scan the drive. After scanning I saw all of my files with correct file size (ex. 30 MB). However, once I clicked recover - the files now show as 0 bytes. Thus I can not play any "recovered" files.

Does anyone know how I can view those 0 byte files, or other software/method that would be
better?

Thanks
 
Solution
SuperSoph_WD
Hey there, @Vegeta_08!

If the files from the DVR hard drive are so important to you, I'd advise you to consider contacting a professional data recovery company. If the HDD was malfunctioning, it could be dealing with some sort of physical or logical damage on it. In order to determine this, you will need to use the drive's brand-specific diagnostic tool or a third-party alternative. The tool will help you determine the health and SMART status of the drive. If it has too many bad sectors, it could have also corrupted the files themselves.
Doing data retrieving attempts by yourself is potentially dangerous when you haven't determined the damage on the HDD. You could also try using a Ubuntu Live CD at your own...
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SuperSoph_WD

SuperSoph_WD

Glorious
Jul 30, 2014
6,758
3
45,960
Hey there, @Vegeta_08!

If the files from the DVR hard drive are so important to you, I'd advise you to consider contacting a professional data recovery company. If the HDD was malfunctioning, it could be dealing with some sort of physical or logical damage on it. In order to determine this, you will need to use the drive's brand-specific diagnostic tool or a third-party alternative. The tool will help you determine the health and SMART status of the drive. If it has too many bad sectors, it could have also corrupted the files themselves.
Doing data retrieving attempts by yourself is potentially dangerous when you haven't determined the damage on the HDD. You could also try using a Ubuntu Live CD at your own risk, but nobody can determine how successful that would be.
Just make sure you check up on the SMART status before proceeding with the third-party tools.

Good luck! Hope this helps you!
SuperSoph_WD
 
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