Incompatible RAM (Error Code 19) - Potential Fixes and Rig Help

Euclidean

Honorable
Jan 14, 2017
7
0
10,520
I'm fairly tech savvy and have decided to build my 2nd gaming rig. This isn't the second computer I've ever built, but it is the second computer I've ever built for myself. Here are my specs:

Mobo: ASRock Z170 Fatal1ty Gaming K6 (LGA 1151)
CPU: Intel i7 7700k
PSU: EVGA 750W
RAM: 16GB Corsair Vengeance LPX DDR4 (4x4GB) Model: CMK16GX4M4B3000C15***
Graphics: 2x EVGA GeForce GTX 1070SC (8GB DDR5 VRAM) SLI'd
Cooling: Corsair H50 water cooler
A DVD RW drive
And (currently) just a 1TB HDD

Now, to make a long story short, I was being naive with PCPartPicker (trusting their compatibility filters a little too much) and bought incompatible RAM without doing my own research on the MFG's website (rookie mistake). Understandably so, my computer is throwing error codes " on startup, and then power cycling. The ONLY error code to pop up is 19, which in the Dr. Debug (mobo manual) states, "Problem related to memory. Please reinstall the CPU and memory then clear CMOS. If the problem still exists, please install only one memory module or try using other memory modules." Further research shows this error code is actually just testing the memory. I've got compatible memory on the way (another 4x4GB - and yes, I actually checked the compatibility this time, hahaha), and was wondering if I absolutely need to reinstall the CPU AND clear the CMOS, or can I get away with just clearing the CMOS or even better, just installing the new RAM and then proceeding with the OS?

If I absolutely have to clear the CMOS, how can I do so without a jumper? My mobo did not come with a jumper, and unlike my previous ASROCK, this new one doesn't have a fancy "Clear CMOS" button (that I know of or saw - I was sleep deprived building this thing so I was a bit inattentive to those details).

Side Note: I've got 6 SATA3 ports on this motherboard, and will be using them as such:
A0 - 250GB SSD holding the OS and critical applications (aka games)
A1 - another SSD (still deciding on what I want)
A2 - 1TB HDD
A3 - DVDRW Drive

Any issues with this SATA setup (Or my build in general)? I never really did a lot of research on SATA configurations, so I'm relatively inexperienced with them outside of making sure you start with 0 and go from there.
 
Solution
The memory you bought should of worked just fine that is not your problem the BIOS version on the motherboard does not support the new processor that is your problem. Memory don't have to be on the QVL all that's listing is the memory that they have tested with the board their not going to have or test with all memory made.
You should of also bought a 2X8GB set not 4X4 for les stress on the memory controller.
Look at the right side of the board toward the bottom where the BIOS chips are what letter and numbers are on it. the 7700K requires version P7.10 or higher.
http://www.asrock.com/mb/Intel/Fatal1ty%20Z170%20Gaming%20K6/?cat=CPU
You should also try one stick of memory at a time moving it to each slot to see if it will...

Euclidean

Honorable
Jan 14, 2017
7
0
10,520
@The Paladin: I can't comment on your answer like StackExchange-based sites, but I will accept your answer as soon as my new RAM is placed in my computer and I can install an OS on my rig.
 

Zerk2012

Titan
Ambassador
The memory you bought should of worked just fine that is not your problem the BIOS version on the motherboard does not support the new processor that is your problem. Memory don't have to be on the QVL all that's listing is the memory that they have tested with the board their not going to have or test with all memory made.
You should of also bought a 2X8GB set not 4X4 for les stress on the memory controller.
Look at the right side of the board toward the bottom where the BIOS chips are what letter and numbers are on it. the 7700K requires version P7.10 or higher.
http://www.asrock.com/mb/Intel/Fatal1ty%20Z170%20Gaming%20K6/?cat=CPU
You should also try one stick of memory at a time moving it to each slot to see if it will post.
For the drives it should work to most people playing AAA Games your SSD is not going to hold much some of the newer games are in the 80GB area. Just BF 1 shows 47.5GB on my drive.
 
Solution

positiv4

Prominent
Mar 28, 2017
1
0
510


I just came across this researching the same issue. I am completely new to all of this, so I apologize if I break any protocol. I just finished building my first system and have an i5-7600k mounted on the same Asrock Z170 K6 discussed above. Same issue with code 19 and power cycling. Looked at my BIOS chips and they are P2.0. How do I update my BIOS when I can't fire up the machine at all?

Much appreciated,

Paul

 

TRENDING THREADS

Latest posts