Windows 7 & Programs frequently stops responding for 10 - 30 seconds

Shaun Kennedy

Honorable
Jan 23, 2015
15
0
10,510
UPDATE: I ran the System File Checker and it got to about 79% and said "Windows Resource Protection has found some corrupted files but was unable to fix them". It then pointed me to a CBS log file, but this thing may as well be greek to me, unsure how to proceed at this point?

Starting in the past week sometime, Windows 7 has begun behaving a bit oddly. When it runs, everything seems to run at optimal speeds, but very frequently it stalls up and programs stop responding (freeze up, have the glossy white overlay) and then resume after about 10 to 30 seconds. This seems to happen on all programs, internet browsers, video players, image viewers, Steam (haven't attempted to run any actual games), even windows explorer itself will do this sometimes. It typically happens when I interface with something like trying to scroll through a website, or right-clicking open a shell menu, with folders I often get loading bars like it's having to reload the folder, on videos it frequently acts like it's trying to catch up with buffering, the video lags frequently every 10 seconds or so and has image distortion (I use VLC Media Player)

So what I've done so far:

-Used a system restore point back to before when I am sure the problem started.
-Ran a checkdisk scan on my primary drive (no issues)
-Deleted all cache files for browsers and the like
-Uninstalled a few windows updates that occurred this past week
-Ran Windows in Safe Mode

During that last step, in Safe Mode I have none of the issues present when Windows loads normally, it performs at the speeds expected with no program freezing. I have tried looking at Event Viewer but honestly have no idea what I'm looking at there.

One known issue that has occurred this week is during one of the windows updates, it had apparently stalled at 15% and remained that way for several hours with no activity, I left for work but we had a power spike while I was gone and the system lost power, Windows attempted to recover the update process and I'm unsure if this may have messed up a critical file or not. I also don't know with certainty if the problem began before that or not.

I seem to recall it having the stalling problems before but less frequently and severe. Last weekend I recall playing a game which started to slow down at certain intervals but wouldn't hang up or crash, just slow down. I also have had some of the freezing issues before with my browser but a lot of it was related to add-ons which I've removed or replaced and having way too many tabs open.

So just curious what my next steps should be? I've tried all basic trouble-shooting I know of but not sure what to try next. My hardware seems to all be working properly as near as I can tell and no issues with safe mode.

My Specs:

Windows 7 Pro SP1
ASUS Maximus Hero VII Motherboard
Intel i7 4790k CPU @ 4.00 GHz
16GB RAM (I think DDR2)
GeForce GTX 970 GPU
 

boju

Titan
Ambassador
Hi

Software side of things;

In msconfig (If you don't know how to get into msconfig just type it in search programs and files above start) under general try diag startup and also give selective startup a try. See if any background processes are playing up.

Power surge could have corrupted video drivers. Try reinstalling using ddu (display driver uninstaller) first.

Hardware;

Possibly video card. Try remove it and use onboard to see if problem persists.

 

Shaun Kennedy

Honorable
Jan 23, 2015
15
0
10,510


I tried diag startup and windows appeared to load fine without and of the slow-down issues present under normal boot.

I did try to uninstall and reinstall graphics drivers but may need to try again as nvidia apparently has many working parts and I don't think I fully uninstalled it right, the driver installer told me it was already up to date when I tried to run it (windows insisted on trying to install drivers on it's own before I could do anything as well)

combined with the fact that diag startup and safe mode work without any noticeable issues, and as updated in my original thread system file checker reports a problem, I am going to try to re-install my graphics drivers once more, then failing that I will try to find the Windows 7 disc and recover the system that way. Though I appreciate any further advice or input on the matter as well.
 

Shaun Kennedy

Honorable
Jan 23, 2015
15
0
10,510


I assume you mean HDD S.M.A.R.T.? Do you recommend a program for this that I can actually read? I'm not a system power user.

According to my Performance and Resource monitors I have very low CPU usage, I've seen no other indications to suggest a hard drive issue, but my files are backed up just in case.
 

Shaun Kennedy

Honorable
Jan 23, 2015
15
0
10,510
I believe I solved this, I was going through services in task manager disabling them one at a time, I stopped the Adobe Acrobat Reader updater (AdobeARMservice) and my computer seems to be operating at normal speeds now. I'm going to uninstall this program and look for an alternative PDF viewer