New laptop kills C7 Archer

Toggle sidebar Toggle sidebar
M

mgriffen

Distinguished
Jun 5, 2012
45
0
18,530
Hi, my wife and i just got Alienware 17 R4's, and whenever we connect to our wifi it works for 1 to 2 minutes then drops out. Nothing else does this except when we connect a laptop. I am using a TPLink Archer c7 v2. I have a smart TV connected to wifi, a couple cell phones. I have a Xbox one and smart Blu ray player connected via a switch. We can use all of this and both of our old laptops at the same time with no issue. The moment I connect the Alienware laptop, the 2.4 band drops and I have to reset the router. I tried updating the firmware...

It has a Killer 1435 802.11ac 2x2 WiFi and Bluetooth 4 card in it...

Any suggestions?
Thanks.
 
Sort by date Sort by votes
N

nigelivey

Splendid
Dec 6, 2011
2,648
50
29,540
Uninstall the network adapter from device manager and select delete driver software. From another device download the DRIVER only for the killer NIC, not all the bundled software that comes with it and re-install. The killer network suite is notoriously buggy and doesn't actually do anything for you. Report back.
 
Upvote 1 Downvote
You must log in or register to reply here.

TRENDING THREADS

Latest posts

Moderators online

Share this page

COMPANY
RESOURCES
FOLLOW
Top Bottom