Hello! I recently bought a new chassi for my computer. Unfortunetaly, the front USB 3.0 ports arent working. They have already sent me replacement cables and ports twice, and the problem persists. It works without a problem with the old chassi and connectors, and Im really running out of ideas as to what might be causing the problem. Also, the ports arent completely dead. One of them does provide power, and the computer recognizes that something had been put in, and it is getting power, but the device is not recognized. The partially-working port hasnt been the same with each new I/O panel either, as it has been the right one twice and the left one once. Im wondering if it has something to do with the motherboard not accepting cables and connectors from other manufacturers? The orignal computer is a pre-built HP P6 pavilion 2375eo, and thats why Im having this concern. I would be really grateful for an answer here.
PS. I have already tried checking for driver updates.
PS. I have already tried checking for driver updates.