Hi,
A couple nights ago, we lost wifi connection in my apartment place. We can connect to the internet if we're plugged in directly to the Ethernet input on the wall, but when we try to go through the router, it doesn't connect.
We reset the router to its factory settings, but when we go through the router setup to connect it to the internet using a Ethernet cable, it says that the IP address was found but the DNS isn't working properly. The router can't connect to the ISP, even though we can connect directly from the input. We've tried turning the router off by unplugging and plugging it back in multiple times, tried different Ethernet inputs in the apartment, and we even went out and bought a new router that was a different brand (it stated a DNS error too). Since we live in an apartment, we don't have easy access to the modem, so we haven't restarted that yet. But, everything points to a DNS problem. I think trying a static connection might work, but I don't know what to put down.
The router we use is the Belkin 450 DB. I've called the ISP, which is a private company in Springfield, MO called Net Vision, but was put on hold and had to leave a voice mail. I was hoping you guys can find a solution to this, since they are very slow to respond back. Is it something that I can fix, or will the ISP have to fix it? Please let me know if you can help. Thank you!
A couple nights ago, we lost wifi connection in my apartment place. We can connect to the internet if we're plugged in directly to the Ethernet input on the wall, but when we try to go through the router, it doesn't connect.
We reset the router to its factory settings, but when we go through the router setup to connect it to the internet using a Ethernet cable, it says that the IP address was found but the DNS isn't working properly. The router can't connect to the ISP, even though we can connect directly from the input. We've tried turning the router off by unplugging and plugging it back in multiple times, tried different Ethernet inputs in the apartment, and we even went out and bought a new router that was a different brand (it stated a DNS error too). Since we live in an apartment, we don't have easy access to the modem, so we haven't restarted that yet. But, everything points to a DNS problem. I think trying a static connection might work, but I don't know what to put down.
The router we use is the Belkin 450 DB. I've called the ISP, which is a private company in Springfield, MO called Net Vision, but was put on hold and had to leave a voice mail. I was hoping you guys can find a solution to this, since they are very slow to respond back. Is it something that I can fix, or will the ISP have to fix it? Please let me know if you can help. Thank you!
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