- Jan 16, 2017
- 4
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- 1,510
Hi, the situation is as follows: laptop with windows 7 64bits.
I wanted to install spybot to look for malware because I noticed my laptop acting weird. Installation of the software didn't went through well, the system froze several times (the system had been acting sluggish from the beginning, hence I was looking for malwares) and at some point I tried cancelling the installation, apparently with no success (even tried through Taskmanager kilimg the process). In the end the programme appeared as installed, but before using it I wanted to restart the system because it was too slow and not responding well.
After shutting down the system, I turned it on again, windows booted up but stopped with a blue screen saying there was a problem booting and that it could depend on a recently failed software installation. I rebooted with f8 but neither the recovery system nor safe mode seems to work: restarting in safe mode results in the same blue screen, recovery won't just boot, I stays ages on the same starting screen were only the mode pointer on a blue desktop is visible (left it there approximately 1 hour and nothing happened).
My guess is that something went wrong with the spybot installation, I would like to uninstall it but not being able to get in to windows prevents me from doing anything.
Any suggestions?
I wanted to install spybot to look for malware because I noticed my laptop acting weird. Installation of the software didn't went through well, the system froze several times (the system had been acting sluggish from the beginning, hence I was looking for malwares) and at some point I tried cancelling the installation, apparently with no success (even tried through Taskmanager kilimg the process). In the end the programme appeared as installed, but before using it I wanted to restart the system because it was too slow and not responding well.
After shutting down the system, I turned it on again, windows booted up but stopped with a blue screen saying there was a problem booting and that it could depend on a recently failed software installation. I rebooted with f8 but neither the recovery system nor safe mode seems to work: restarting in safe mode results in the same blue screen, recovery won't just boot, I stays ages on the same starting screen were only the mode pointer on a blue desktop is visible (left it there approximately 1 hour and nothing happened).
My guess is that something went wrong with the spybot installation, I would like to uninstall it but not being able to get in to windows prevents me from doing anything.
Any suggestions?
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