The problem may be due to the fact that this GPT-partitioned HDD is connected as a USB external device. What you reported has been known to happen because of that.
Hopefully you can install the 4 TB HDD internally in your system. Probably a good idea to use Diskpart to first 'clean' the HDD (naturally I'm assuming there's no data on that disk), and then use Disk Management to initialize the disk again to GPT, and partition/format the disk so that the total disk-space of the disk (about 3.63 TB) will be reported.