- Aug 29, 2014
- 106
- 3
- 4,715
Hi,
Recently at office we purchased a Lenovo AIO s200z. The PC has Windows 7 Pro installed. It is a really cool PC for working, it runs everything fine. BUT it has this issue since day one:
The two USB 3.0 ports on the side of the AIO accept every device except for pendrives and external HDDs. Any device works fine on these ports, we even plug the included mouse and keyboards and they work ok but not the case for any pendrive or HDDs in external case, be it usb 2.0 or 3.0, they all go undetected alike.
The USB3.0 drivers are correctly installed and updated to the latest version, the controller works fine as described above. Even the usb pendrives and hdds work fine if we plug them in another computer. When we plug the drives to the usb 3.0 ports in the AIO nothing happens, no sound, no pop up, no nothing, they don't appear in device manager nor in disk management but as soon as we plug other kind of device it sparks to life instantly.
More interesting, we even plug the same drives that do not work, into the two usb ports in the back (which are usb 2.0) and the drives work right away!
After an entire day of battle against the ports I request your help with this issue. Do you guys have any clue what's going on?
Thank you, thank you if you can suggest something else to try.
Recently at office we purchased a Lenovo AIO s200z. The PC has Windows 7 Pro installed. It is a really cool PC for working, it runs everything fine. BUT it has this issue since day one:
The two USB 3.0 ports on the side of the AIO accept every device except for pendrives and external HDDs. Any device works fine on these ports, we even plug the included mouse and keyboards and they work ok but not the case for any pendrive or HDDs in external case, be it usb 2.0 or 3.0, they all go undetected alike.
The USB3.0 drivers are correctly installed and updated to the latest version, the controller works fine as described above. Even the usb pendrives and hdds work fine if we plug them in another computer. When we plug the drives to the usb 3.0 ports in the AIO nothing happens, no sound, no pop up, no nothing, they don't appear in device manager nor in disk management but as soon as we plug other kind of device it sparks to life instantly.
More interesting, we even plug the same drives that do not work, into the two usb ports in the back (which are usb 2.0) and the drives work right away!
After an entire day of battle against the ports I request your help with this issue. Do you guys have any clue what's going on?
Thank you, thank you if you can suggest something else to try.
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