Graphics Issues when Graphics Card is put in

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thegamingboy

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Jan 19, 2017
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Hi Everyone,

I really appreciate any insight on my issue if you have the time to help me decipher my problem.


First of all, here's my current system:

CPU: Intel Core i5-4460 3.2GHz Quad-Core Processor

Motherboard: ASRock Fatal1ty H97 Killer ATX LGA1150 Motherboard

Memory: G.Skill Ripjaws X Series 8GB (2 x 4GB) DDR3-1600 Memory

Video Card (Before): XFX Radeon R9 285 2GB Double Dissipation Video Card

Video Card (Present): XFX Radeon RX 470 4GB HS Black Edition Video Card

Power Supply: EVGA 600B 600W 80+ Bronze Certified ATX Power Supply

Operating System: Windows 7 Home Premium


Now here's my problem, suddenly after about two years of this setup running perfectly with no issues, my graphics start to crash with my drivers giving me popups such as "Display Driver has stopped responding and has successfully recovered". This would happen from every once in a while in a game, to almost constantly even on something like facebook. This would eventually crash my system and cause a reboot.

Naturally I thought my graphics card was at fault because when I removed it and used the onboard GPU, my computer worked fine (still is right now, im writing this with just no graphics card in the system). I contacted the company to have the card RMA'd and they sent me a new graphics card (a little better than my old one too) which is the XFX RX 470.

I put this new graphics card into the same PCIx16 slot and booted my computer to find that my entire screen was populated by artifacts and weird lines. I thought it was something to do with my drivers not being installed yet, so I ran the updates and my home screen on windows was fine, but as soon as i go into any game it freezes, makes a weird buzzing sound and grey screen. I shutdown my computer, then tried to reboot but it won't boot and gives me this screen of pure artifacts with very weird symbols.

As soon as I take the card out and try to reboot my computer, everything runs perfectly with games and all. I can't figure out what's wrong with my system, did XFX send me another faulty card? was it RMA right out the box? Are there issues with AMD and their new driver software and these particular hardware models?

I need big help, please take some time and feel free to ask me for more details.
 
Solution
senseijtitus


Good. Then we can leave that possibility out. If it turns out to be the PSU, buy a better rated and well made PSU from a good manufacturer like Seasonic, Antec or XFX. Better go for a PSU with at least 80% efficiency rating. A gold certificate may also be good. Also make sure the new PSU has 100 Watts or more higher power output rating...
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senseijtitus

senseijtitus

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The latest AMD Drivers are next to perfect. Compared to older drivers. Have you checked the PSU?

How old is it and of which built?

In some cases, PSU's get degenerated and starts to deliver less amount of power than what it is required for a rig.

In your case, if the CPU is drawing enough power and the GPU is not getting its required amount of it, there is a very rare but possible change of a conflict for display output by the dedicated GPU and the GPU portion of your CPU(coz Intel iSeries has an on board graphic processor). Ive seen this before but in a very rare case where the PSU was the reason. We were all focused on the GPU cause the obvious reason seemed to be that.

But just by chance I happen to switch the PSU with a new one I had with me in my place and the thing got working like a charm.

See if you can get a PSU with same or higher wattage than the one you are using and try it out. After then, if this is happening again, contact XFX for a replacement.
 
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senseijtitus

senseijtitus

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By the way, it is also possble that the PCIE X16 port may have got some dust in it in the lowest case scenario and in the highest case scenario, it may have gone faulty.

You can test the card by inserting it into another system as well to test if the card is working or not.
 
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thegamingboy

Commendable
Jan 19, 2017
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I haven't checked the PSU yet because i don't have a replacement lying around to check it out, but i thought it might be the power to the system. Good to hear that its not the new drivers. I am going to check the card in a friend of mines system and see if it works there. If it does then i think the culprit might be the PSU and in that case ill try to get another to check or get it replaced.

Thanks for the response!
 
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thegamingboy

Commendable
Jan 19, 2017
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1,510


I don't believe any dust has gotten in there, i keep my system pretty clean and air out any dust quite regularly
 
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senseijtitus

senseijtitus

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Apr 13, 2015
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Good. Then we can leave that possibility out. If it turns out to be the PSU, buy a better rated and well made PSU from a good manufacturer like Seasonic, Antec or XFX. Better go for a PSU with at least 80% efficiency rating. A gold certificate may also be good. Also make sure the new PSU has 100 Watts or more higher power output rating than your current PSU.
 
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