PC detects Seagate 2TB for 10 seconds and then loses connection

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Ugene55

Commendable
Jan 19, 2017
1
0
1,510
I have a Seagate Barracuda 2TB which was my main hard-drive on my Dell PC for about 3 years and, a week ago, it decided to crap out on me. I removed this Hard-drive from my Dell and connected it to another PC in order to recover the files via a Sabrent HDD to USB converter.

Once plugged in, I am able to access the harddrive and its files for only about 10 seconds before it loses connection. The hard-drive is still spinning but the PC does not detect it. It does the same thing every time I unplug and replug the harddrive into the PC. Detects for 10 seconds and then disconnects.

Does anyone have any idea what this could be? I have an identical hard-drive that I can use for parts, so if its a hard-ware issue I would be able to repair it. Thank you and please help!
 
Solution
D_Know_WD
Hi there Ugene55,

Make sure the adapter is working. You can even attach the drive internally through SATA.

In case the issue persists and if the data is really important, you will need to contact a data recovery company as DR_Luke suggested.

I wouldn't advise you to open it up and change parts, as you will expose the platters to dust contaminated environment.

Cheers,
D_Know_WD: )
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DR_Luke

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Dec 1, 2016
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We get a lot of these drives in for data recovery. This particular model most commonly has head failures as well as firmware issues. If you value your data at all, you should stop powering on the drive and see professional data recovery assistance (not just a computer shop).
 
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D_Know_WD

D_Know_WD

Judicious
Jul 30, 2014
6,633
3
35,960
Hi there Ugene55,

Make sure the adapter is working. You can even attach the drive internally through SATA.

In case the issue persists and if the data is really important, you will need to contact a data recovery company as DR_Luke suggested.

I wouldn't advise you to open it up and change parts, as you will expose the platters to dust contaminated environment.

Cheers,
D_Know_WD: )
 
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Solution
A

Ali_200

Commendable
Jan 19, 2017
13
0
1,520
It looks like some component on the hard drive went out of specs with regard to temperature. If you like experimenting, try to cool the drive off (strong fan blower, or keep it in a freezer for few minutes), and then check if it can hold for longer than 10 seconds. If it does, you need to find means to keep the drive cool, and maybe, maybe you will be able to recover your data.

I wouldn't recommend trying parts swapping. As I recall, each drive has some individual calibrations, so it is for sure that swapping electronics will not work.
 
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