Rogers Gigabit internet inconsistent (gigabit at 4PM, megabit 4:30PM)

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spacepillow

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I got a new modem and at first I was impressed. But then at random times in the day it dipped all the way down from 800-900mbps to 1-3mbps. Is there any fix to this? I have tried different browsers, and I am connected via ethernet.
 
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dgingeri

dgingeri

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Most off the shelf routers don't have the processing power to handle a gigabit connection. If they gave you a router, it can probably handle the connection, but it may need a firmware update. You'll have to contact their support for that, though, since you'r renting it from them.

I prefer to use a PC router with pfsense or opnsense. It gives me control over everything that goes in and out, and I can be sure it can handle the job. My current one is an AMD A4-5300, but I'm working on a VM router now. I should be able to switch over to it some time next week, if all my hardware works. I know it's far more secure than one owned by someone else, as my ISP wouldn't have any backdoors to my router this way, and certainly far more secure than any off the shelf router. You may want to look into it.
 
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13thmonkey

13thmonkey

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So you think that random drops during the day require a firmware update?

My first port of call would be your ISP.
 
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dgingeri

dgingeri

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I've seen firmware problems in routers cause all sorts of issues, including periodic high latency issues and drops in bandwidth. That would be my second thing to check, always. First is always reboot the modem, but he already did that.
 
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spacepillow

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Not sure. It stays for a while though.
The 4PM/4:30 thing was just an example
 
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dgingeri

dgingeri

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What browser are you using to test? I have found I get differing answers using different browsers. I get 300Mb/s if I test in Chrome, 250Mb in Edge, and 120Mb in Firefox. Rather confusing. Since I know Comcast has me on their 250Mb plan, I know Firefox, at least, is rather inaccurate.
 
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spacepillow

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Chrome
 
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