Graphics Card missing from device manager

sadboi123

Commendable
Jan 19, 2017
3
0
1,510
A while back something went wrong with my computer where the screen was flickering occasionally so a friend told me to uninstall my graphics card and reinstall it. I tried this with his instructions but could never find out how to get the graphics card back. Im currently using vga graphics and it's lame not being able to do much. Anyone know how to get back my actual graphics card?

I am using an HP 17 Zbook Workstation with an AMD m610000 graphics card.
 

Pentium4User

Honorable
Jun 17, 2016
411
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11,160
Hello Ok First go download the graphics driver from hp and install it, after reinstalling it restart your laptop and it should work,
because if you uninstall it and reinstall it without restarting the computer it will not work.
Note: Go to hp website to get the driver go look for the laptop model you should fined the driver their.
 

sadboi123

Commendable
Jan 19, 2017
3
0
1,510
thank you! I was able to reinstall everything but now I have "Windows has stopped this device because it has reported problems. (Code 43)" next to the device. Any idea why that happened?
 

Pentium4User

Honorable
Jun 17, 2016
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This happens when windows doesn't like something about the driver try downloading it from Amd website you can either find it Manuel way or auto detect for your driver and reinstall it and restart your computer.

 

sadboi123

Commendable
Jan 19, 2017
3
0
1,510
tried downloading of AMD but nothing changed. used DDU and then redownloaded the drivers again but this time the display adapters are entirely missing from device manager. Im guessing this is just busted and I'd need to reinstall windows/chuck the machine
 

Pentium4User

Honorable
Jun 17, 2016
411
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11,160


machine fine the issue the driver with windows do what i told you the first time and take it to a computer shop they can probably fix the error because windows fine so is the graphics card and doesn't that laptop have a recovery mode where you can just factory reset windows I amuse you bought it new ?