Did my SSD die?

GioRgSaVv

Commendable
Aug 16, 2016
24
0
1,510
So I was playing the worst game of all time,( league of legnds) and by the time the game ended i pressed alt+tab to exit 0.001 seconds faster(how stupid of me) it crashed, i waited like 10 seconds and it showed my desktop then, but my pc was very slow and it was like it was getting crash slowly, how can i explain.. I could see rainmeter(cpu+gpu stats) and i could move he cursor i saw a friend in lol client logged off(that means lol was still active) but then everything were slowing down untill it was completely crashed.

I pressed alt+tab / ctrl+alt+del / ctrl+left shift+esc but it was doing nothng, it was my first time tha my new pc crashed, i waited for half a min and then i shuted down my pc, when i restarted it it said :

"Reboot and select proper boot device
or insert boot media in selected boot device and press a key_"

Im on tabet now and i cant type very well or edit the text, my specs
I5 6600
B150m night elf
Ssd intel 535
Hdd wd blue 1tb
Corsair cx 600
Rx 470 msi

I never overclocked my system.

I already tried all the possible options on bios including reset default settings and restart.
But my bios never recognized my ssd.
Bios can normally detect my hďd
I tried to connect them on different sata ports or change tge power cables or sata cables but it never recognized ssd, only hdd.

I connected tye ssd on my old pc but nope. It doesnt recognize my ssd either.

Then i tried to connect my old pc's hdd in my new pc, my new pc can recognize my old hdd but it cant start windows even tho my old pc can start windows normaly with the old hdd.
I dont really re!member the error message but it was after the windows logo.

I also cant install windows on my hdd, i tried all the possible options but i always get an error message in "expanding windows files 0%"

"Windows cannot install required files. The file may be corrupt or missing. Make sure all files required for installatin are available, and restart the installation. Error code: 0x80070570"
And behind this error message there was the window which said
The installation was canceled.

I tried to remove cmos battery, waited 10 mins and plugged in again. After restart it showef a different window, it showed my sydtem specs but not ssd, even tho i triplechecked all the cables.

I practically tried everything, there is nothing left to try.

I only have this pc for 6-7 months and i always treat it very carefully like it is my own child, i built it myself, last time i broke something it was when i was 4 years old i broke a car toy and now this.. Its like a new feeling for me.

Guess i can say my ssd died.
(Luckily i only have programs on ssd and all my files and games are on hdd)

But what now? Is the waranty still valid? It says its for five years but does this count on the warranty? And if yes. I will get a new ssd/my money back or they will try to fix it?
 
Solution
1. If you tend to have difficulty resisting urge to click on buttons that say "FREE [whatever]", you should expect problems.

2. If you use pirated software, expect problems.

3. If you let Windows Update install whatever it wants, expect problems... often MSs version of what is appropriate for something is different from your hardware vendor.

4. Again, accessing the drive via an external dock often allows you to do things that for whatever reason you can't do when inside the computer. I don't understand why this is true, I just know I have successfully done it on multiple occasions.

5. Another problem that I run into is BIOS sees the device just fine ... however it does not appear in the Boot Order tab and every time you want to boot...
I have been able to salvage SSDs by formatting or running diskpart. I can't explain why but after failing at this on one pof my son's SSDs, I tried doing in an external dock (BlacX) from another PC and that fixed it.

I'd suggest calling Tech Support and have them walk you thru the troubleshooting procedure...if they can't fix it, they will set you up with an RMA
 

Bob57

Honorable
Sep 27, 2013
80
0
10,660
If both your current PC and your old PC don't even see the SDD as a valid SATA device, then yes it sounds like something has become sufficiently corrupted in it that even the host interface portion of the firmware can't come up. In that case, yes it is bricked. I would suggest that you contact Intel's tech support and explain what you are seeing to them. IMO nothing you did could/should have caused the device to brick like it did. Intel "should" provide an RMA for you.

I had the same thing happen to a Sandisk SSD and they RMA'ed it without any trouble. Haven't had any problem with the replacement, so all should be okay for you once you get a new drive, baring the hassle of a re-install of course.

Good luck!
 

GioRgSaVv

Commendable
Aug 16, 2016
24
0
1,510
If i(who i consider myself as the most careful person i know) had this experience with my drive then what about the average people who dont know much as i do or take care their systems as much as i do... Do they get errors and crashes daily? >_>

I forgot to ask, if they eventually take my ssd for check and the will see that i use a pirated version of windows, will they report me or something? Is this legal for them?

Thanks anyway for your time guys!
 
1. If you tend to have difficulty resisting urge to click on buttons that say "FREE [whatever]", you should expect problems.

2. If you use pirated software, expect problems.

3. If you let Windows Update install whatever it wants, expect problems... often MSs version of what is appropriate for something is different from your hardware vendor.

4. Again, accessing the drive via an external dock often allows you to do things that for whatever reason you can't do when inside the computer. I don't understand why this is true, I just know I have successfully done it on multiple occasions.

5. Another problem that I run into is BIOS sees the device just fine ... however it does not appear in the Boot Order tab and every time you want to boot from it, you have to go into BIOS and manually select it ... that one I haven't quite figured out as yet.

6. Normally you will have to go thru TS in order to get an RMA so if you don't have access to an external (USB) dock, then call TS. Either they will be able to guide you thru a troub;leshooting procedure and fix it, or if that procedure fails, they will document it as failed / unrecoverable and start the RMA process.
 
Solution