Ping Issues for the last week

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DewBoy

Commendable
Jan 20, 2017
3
0
1,510
For the last 6 or so days I have not been able to do any online gaming due to my ping being very unstable and jittery. My ping sometimes is a slightly (barely) tolerable 70-90 with a lot of jitter, and gets so bad sometimes going from 95 to up to 600 in the matter of seconds. I have spoken with my ISP and they have told me as far as they know there is nothing wrong with my internet setup (I have a WiMax setup if you know what that is). I have called my modem manufacturer (D-Link, I have a Viper Dual Band AC1900) many times, and I have done all of the troubleshooting steps they have sent me still to no avail. Last night I turned my modem off for 1 hour, and the box (I don't really know the terminology when it comes to wi-fi setups but basically its the thing that connects my ISP to my modem) for half an hour after the modem. Alot of you will say, 70 ping is fine, thats exactly what my ISP has said over and over, but I can assure you, the 70 feels like 500. My movement dosent register half the time, whenever I click it takes like 2 seconds to actually input it and another 2 just to register hitting someone. On Pingtest.net I get 70-90 ping with 40-60ms jitter. Please help me with this! It is a pain not being able to do this for so long after spending hours and hours on the phone with my ISP and modem manufacturer :(
 
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I suppose the modem could have a failure it does have a radio in it. I guess it depends if you are willing to spend the money to see if the ISP is correct.

Wireless is almost impossible to troubleshoot because interference can come from many things. It can be as simple a defective light bulb that just happened.

With mobile broadband it is even harder because the ISP has full control of even the radio chips in your modem and they do not let end users have access to any diagnostic tools. ISP techs you talk to are low paid entry level guys you seldom get to talk to the guys that really know how things work. Even if you did if they have overloaded a tower they will not actually tell you that, nobody would buy service if they knew the...
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Gaming God

Gaming God

Reputable
Feb 21, 2014
264
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4,960
try these two commands, itll give you information regarding your actual ping
simple open command prompt and type the commands without single quotes

'tracert www.google.com' (recommended since server lag can also be seen)
or
'ping www.google.com'
 
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DewBoy

Commendable
Jan 20, 2017
3
0
1,510

So, in this I get good amounts of ping every second-third column, sometimes all the columns are good ping sometimes they are 80-140 and even 200 at one point.
 
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bill001g

Titan
Aug 9, 2012
28,368
2,767
125,640
LTE has killed wimax in most countries.

Still the problem is a fundamental one that it common to all mobile broadband connections. The bandwidth is shared between uses and it is radio which is subject to interference. A lot of the jitter is caused by the phone company trying to get as many people as possible service. They try to maximize the bandwidth everyone gets. They must delay data for some users to accomplish this at times. This also why the latency to the first ISP hop is so high. When you consider a wired connection the first hop is well under 10ms.

This is one of those things you just can not fix. Games hate jitter and mobile broadband technology primary focus is the mobility part. The system is designed to serve people who are moving in a car. This is not your primary gaming user.

Not sure what to suggest. This is like complaining you can not get 100lb bags of cement in your sports car because you did not want to buy a truck. In some cases mobile broadband...the newest LTE...can work ok for games. It still though is dependent on how may other people are using the same towers. When there is a lot of usage none of these systems work well for games.
 
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D

DewBoy

Commendable
Jan 20, 2017
3
0
1,510

What i dont get though is how it has been fine for months but all of a sudden I get dropouts every 30 minutes for 3 days and then my ping and overrall internet is slower. My ISP apperently says that from the tower to my wimax thing, the speeds are as they should be (got to love aussie internet). This leads me to believe that its more a modem issue than an ISP issue.
 
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bill001g

Titan
Aug 9, 2012
28,368
2,767
125,640
I suppose the modem could have a failure it does have a radio in it. I guess it depends if you are willing to spend the money to see if the ISP is correct.

Wireless is almost impossible to troubleshoot because interference can come from many things. It can be as simple a defective light bulb that just happened.

With mobile broadband it is even harder because the ISP has full control of even the radio chips in your modem and they do not let end users have access to any diagnostic tools. ISP techs you talk to are low paid entry level guys you seldom get to talk to the guys that really know how things work. Even if you did if they have overloaded a tower they will not actually tell you that, nobody would buy service if they knew the tower already had too many users.
 
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