Doubts about internet connection

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xDeuiii

xDeuiii

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Mar 1, 2016
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I have recently upgraded to 10 Mbps Fibre Optic connection. It's very fast compared to 1Mbps non-fibre optic before but the "problem" is since I'm paying for 10 Mbps, should I not be getting download speed ~2-3 Mbps atleast? I know you can't get 100% of the 10 Mbps, but I would expect ~2-3 Mbps, for now, I'm getting 0.9 - 1.1 Mbps. It's very surprising that I get 10 times less for what I'm actually paying, same thing for when I had 1 Mbps non-fibre optic. Speedtest show average download speed is 9.8 Mbps, so internet is fine I assume. So,

1. If this is normal, then it's a bit of disappointment but I'll deal with it and I want to know why is it so.

2. If not, well you have to help and I'm so gonna bombard my ISP with complaints, IF it is not the case.

3. Does traffic which slows down internet connection still applies to Fibre Optic? Sometimes, my internet connection drops down to 150 - 250 Kbps(Utorrent).

I've read the "How to ask for help" sticky and:
- I don't know about the switches or if you're talking about actual switches like WLAN switch something like that or something else

- There are 1 PC and 5 Wifi connections(4 phones and 1 TV) connected but only the PC is connected at the time of writing this and my connection is not going beyond 250 Kbps, sometimes 50, sometimes 100 on Utorrent.

- I'm not very sure what NAS is, googled it, and probably no, my PC is not connected to NAS

- I'm pretty sure I'm using the LAN connection on my motherboard, the internet cable from my router is connected to the back of my PC
 
Solution
Solandri

Are you sure you're using the right units?

Most Internet speeds are reported in Mbps - megaBITS per second - because marketers like advertising bigger numbers.

Most download speeds are reported in MB/s - megaBYTES per second - because computer users like to know speeds relative to sizes they're familiar with (megabytes).

10 Mbps translates into 1.25 MB/s. Add in a little overhead for the fiber-to-ethernet conversion and 1.1 to 1.2 MB/s would be about right.
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Valkyrieneos

Valkyrieneos

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Sep 24, 2014
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It is not normal and most isp have a condition which states a minimum speed delivery and that is to low so they would be required to make additional effort to bring the speed up and if they cant theyll offer you a full refund. Make sure you reset the router and try connecting by more than one device to make sure its not hardware related. If it still is slow go into the router settings and change the channel then check the speed.
 
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xDeuiii

xDeuiii

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Mar 1, 2016
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So I was right, I should be getting 2-3 Mbps or even more? The fibre optic was installed yesterday with a brand new router so I don't think it's hardware related if you're referring to router hardware but still, I reseted it and still the same thing, in fact it's even slower, it goes up to 600 Kbps and goes down, then up and so on. I connected 1 phone and it's still slow, slower in fact. What particular settings should I try changing? It's a new router and the whole interface is a lot different, will take some time until I find out a particular setting.

EDIT: I downloaded the same file which I used above but through IDM this time and the speed goes through 1 Mbps, average 1.2 Mbps I would say, probably it's Utorrent having problems but still, I should be getting 2-3 Mbps or more, right?
 
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Solandri

Solandri

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Jan 4, 2012
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Are you sure you're using the right units?

Most Internet speeds are reported in Mbps - megaBITS per second - because marketers like advertising bigger numbers.

Most download speeds are reported in MB/s - megaBYTES per second - because computer users like to know speeds relative to sizes they're familiar with (megabytes).

10 Mbps translates into 1.25 MB/s. Add in a little overhead for the fiber-to-ethernet conversion and 1.1 to 1.2 MB/s would be about right.
 
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Solution
xDeuiii

xDeuiii

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Mar 1, 2016
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I'm a spoon, I'm a total spoon. That's where the confusion was, units, I always, always confuse these 2. Apparently, everything is fine, I'm getting the correct speed - 10 Mbps or 1.25 MB/s....
 
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