Computer issues. Is my HDD failing?

wizkid6959

Reputable
Jun 26, 2014
24
0
4,510
Hey,

I am having issues with my computer and I was hoping to get some help. For the past 3-4 months, my computer is acting strange (slow to respond, drivers missing upon waking up from standby, BSOD, not shutting down). All of this occurs randomly and sporadically so I can't figure out a pattern to pinpoint what the problem is. I thought it was due to the new windows 10 anniversary update because everything was happening soon after I updated.

Here is the post of what was happening with my computer a few months ago:
http://www.tomshardware.com/forum/id-3217533/multiple-issues-driver-related.html

Right now, I think I got it under control I disabled my antivirus (Kaspersky) and it seemed to the culprit in most of the issues.

However, I still have 1 more issue that is still occuring, I think it has to do with the hard drive. So I have 3 hard drives installed. One is an SSD where my OS is installed. The other 2 hard drives are 2 TB WD red HD for storage and backup. I made a 2 way mirror with them with storage spaces.

The problem that I have is that the computer would essentially crash/freeze so I couldn't do anything. The programs would just say "not responding" and then I would have to force shut down. However, after I force shut down it would be all good again, until about 2-3 days and it would occur again.

I've noticed that the hard drives are very loud and noisy. So this is what made me think that it is a hard drive problem. Also in the storage spaces, it says that the drives are disconnected, so it must be failing I assume. However, every time I restart my computer the drives appear fine and storage spaces says everything is good. In addition I ran the WD Data Diagnostic Lifetime Tool on the drives and it said it was good.

However the issues appear when I standby my computer and turn it back up again after a while. Every time I restart my computer, everything is good again. It just gets bad when my computer hasn't been shut down for 2-3 days. Then the storage spaces says my drives are disconnected the data diagnostic tool says the drive is bad.

So is my drive failing? Why is it okay every time I restart my computer? Also since I have 2 hard drives (I have two 2TB WD red) how do I know which one is failing?

Also when I first installed my 2 WD red drives, windows did not recognize it. I could see my drives in BIOs but they did not show up in disk management. That is why I had to make a storage space for it (it recognized the drives when I set up storage spaces). I don't know if the reason for that is that the drives were already bad?

Sorry that is a lot. I feel like it is a hard drive issue, but I don't know if that is the only thing that is wrong. Any insight or advice would be great.
 

adamantine

Commendable
Jan 13, 2017
21
1
1,520
IF your OS is on your SSD, it's not your hard drive. What SSD is it? Try disabling hybrid sleep (google it). Then try checking the registry with CCleaner, or doing a memory test at boot from your BIOS. Lastly, do a fresh install of your OS... That should get you somewhere
 

wizkid6959

Reputable
Jun 26, 2014
24
0
4,510
OK thanks for the advice. I have a samsung 850 evo 500gb which says it is in a good state. I have disabled hybrid sleep. I have done memory test (mem86 and windows memory diagnostic) and CPU test (prime95). All came back good and no issues since I was worried it could be a hardware problem, which I don't think it is? Maybe the mobo, but I have no reason to suspect that?

It seems like it might be an OS problem?(driver missing, and storage space issues) It is just hard to pinpoint what I did would help since it takes 2-3+ days for the issue to occur again.

I was trying to avoid a fresh install, but I guess I will have to try that. Is there a preferred way to do a fresh install? Can I go into settings and use the tool that windows have to reinstall it? Or do I have to download another program?
 

wizkid6959

Reputable
Jun 26, 2014
24
0
4,510
Ok so I reinstalled windows, and reseted everything, but now windows keep crashing. I can't do anything. Every time I turn it on, it works for like 1-2 minutes and then everything is frozen. I can still move my mouse, but everything is unresponsive. Help?
 

wizkid6959

Reputable
Jun 26, 2014
24
0
4,510
Booted up in safe mode and it works I think (At least it doesn't freeze). Still doesn't work when I boot normally (freezes after a minute or 2) (maybe its a driver problem?) Didn't install any programs except chrome