i got segate expansion hdsk external .I did a command prompt because some dll files where missing 'mgv3....' something like that was the name . After command prompting it stopped working suddenly . But it shows my hdsk in 'ADD OR REMOVE DEVICE ' . BUT IT FAILS TO SHOW IN 'MY COMPUTER' CAN ANY BODY HELP ?
hardisk not working
- Thread starter Dr imran
- Start date
Boogieman_WD
Judicious
- Jul 31, 2014
- 6,050
- 2
- 35,960
Hey there, Dr Imran.
What was the command you've used? Would you please be so kind as to post a screenshot of what you see in Disk Management and Device Manager when you have the drive connected to the computer? Here's how to access them: How to access Disk Management in Windows & How to access Device Manager in Windows. And here's how to post a screenshot here: http://www.tomshardware.co.uk/faq/id-2176231/guide-posting-screenshot-forum.html.
Try the drive with a different cable and a different computer as well, to see if you still have the same issue.
Please keep me posted.
Boogieman_WD
What was the command you've used? Would you please be so kind as to post a screenshot of what you see in Disk Management and Device Manager when you have the drive connected to the computer? Here's how to access them: How to access Disk Management in Windows & How to access Device Manager in Windows. And here's how to post a screenshot here: http://www.tomshardware.co.uk/faq/id-2176231/guide-posting-screenshot-forum.html.
Try the drive with a different cable and a different computer as well, to see if you still have the same issue.
Please keep me posted.
Boogieman_WD
Thank you sir for responding on my problem
links are - disk management http://imagizer.imageshack.us/v2/1600x1200q90/924/hMWD36.png
my computer http://imagizer.imageshack.us/v2/1600x1200q90/921/HzqqzN.png
device and printers http://imagizer.imageshack.us/v2/1600x1200q90/921/HzqqzN.png
device manager http://imagizer.imageshack.us/v2/1600x1200q90/923/IJMWWp.png
as sir you can see my hdsk is not shown in "my computer" but " device and printers,device manager" shows my hdsk
and sorry but i cannot remember my command prompt but still it was something "mgv...." like that
links are - disk management http://imagizer.imageshack.us/v2/1600x1200q90/924/hMWD36.png
my computer http://imagizer.imageshack.us/v2/1600x1200q90/921/HzqqzN.png
device and printers http://imagizer.imageshack.us/v2/1600x1200q90/921/HzqqzN.png
device manager http://imagizer.imageshack.us/v2/1600x1200q90/923/IJMWWp.png
as sir you can see my hdsk is not shown in "my computer" but " device and printers,device manager" shows my hdsk
and sorry but i cannot remember my command prompt but still it was something "mgv...." like that
Boogieman_WD
Judicious
- Jul 31, 2014
- 6,050
- 2
- 35,960
I see. The drive is recognized as a SCSI disk by Device Manager, which is a bit odd.
Did you get the chance to try the drive with a different computer and a different USB cable, to see if it's properly recognized?
I'd also recommend that you download its manufacturer's diagnostic tool and check the SMART data of the drive, to see if there's anything alarming. If you don't need any data from it, you should also run the diagnostic tests as well, but don't do that if you need to recover files.
Please keep me posted.
Did you get the chance to try the drive with a different computer and a different USB cable, to see if it's properly recognized?
I'd also recommend that you download its manufacturer's diagnostic tool and check the SMART data of the drive, to see if there's anything alarming. If you don't need any data from it, you should also run the diagnostic tests as well, but don't do that if you need to recover files.
Please keep me posted.
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